01892 240 845

info@flossagency.co.uk

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Applications Officer - Helpdesk

Job Category: IT, Internet & Telecoms
Job Title: Applications Officer - Helpdesk
Job Reference: 12001
Job Location: Bromley, Kent
Job Salary: 19-25K PA
Job Type: Permanent

Application Support Officer

The responsibilities of the role include to:

This is a full-time permanent position with a leading global organisation in Bromley, Kent.

The aim of the role will be to support a number of client software applications.

• Assist in the design, deployment, support, reconciliation and maintenance of the multiple applications
• Ensuring that documents and reports are produced at the correct time
• Ensuring that bills and letters are accurately produced and dispatched
• Respond to calls logged on helpdesk within SLA
• Liaise with suppliers, managers, clients and third-party software providers
• Undertake project work as required
• Support colleagues as required
• Conform at all times to all established processes, best practices and performance standards

The ideal candidate will have experience of supporting applications within a customer focused environment. Maths and English GCSE at grade C or above with an excellent knowledge of MS Word and MS Excel.


ours of work – Monday to Friday
Excellent company benefits

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