07563 559 137

info@flossagency.co.uk

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Claims Handlers - Permanently Remote!

Job Title: Claims Handlers - Permanently Remote!
Job Reference: MH
Job Location: Remote
Job Salary: £22,515 + £1,500 Bonus which is paid quarterly
Job Type: Permanent

Plus £1500 Annual Bonus (paid quarlterly)

Do you have experience working within a claims department and would you like to work from home.

Your main duties will be:

  • To provide a professional and proactive response in assessing claims in line with policy and procedure
  • Handling all incoming and outgoing calls
  • Handle First Notification of Loss (FNOL) calls, entering relevant claims details
  • To monitor and manage claims ensuring all services are provided in a agreed timescales
  • Assessing new claims in accordance with policy terms and conditions
  • Identify and initiate any potential recoveries from 3rd parties
  • Handle any complaints in line with FCA guidelines

Skills / Experience:

  • Previous claims handling experience is essential
  • Excellent customer service and problem-solving skills
  • Strong attention to detail
  • Good communication skills both verbally and written

Hours of Work:

35 hours per week – Monday to Friday (No weekends or evenings)

Shifts are between 0800 and 1800 on a rota basis 8-4 9-5 10-6

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)

Apply Now