07563 559 137

info@flossagency.co.uk

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Claims Handlers - Remote Working!

Job Category: PA, Administration & Customer Service
Job Title: Claims Handlers - Remote Working!
Job Reference: LH
Job Location: Portsmouth
Job Salary: 19,500K - 21,800K PA + 1.5K Annual Bonus
Job Type: Permanent

Plus 1.5K Annual Bonus & fantastic benefits.

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a leading insurance provider on a full-time permanent basis. These positions will be remote working!

Your main duties will be:

  • To provide a professional and proactive response in assessing claims in line with policy and procedure
  • Handling all incoming and outgoing calls
  • Handle First Notification of Loss (FNOL) calls, entering relevant claims details
  • To monitor and manage claims ensuring all services are provided in a agreed timescales
  • Assessing new claims in accordance with policy terms and conditions
  • Identify and initiate any potential recoveries from 3rd parties
  • Handle any complaints in line with FCA guidelines

Skills / Experience:

  • Previous claims handling experience is essential
  • Excellent customer service and problem-solving skills
  • Strong attention to detail
  • Good communication skills both verbally and written

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)

Apply Now