07563 559 137

info@flossagency.co.uk

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Customer Account Manager

Job Category: PA, Administration & Customer Service
Job Title: Customer Account Manager
Job Reference: LH
Job Location: Tunbridge Wells
Job Salary: £24,000-27,000 PA
Job Type: Permanent

Overview

This is an exciting opportunity to work for a successful business handling customer account and billing enquiries on an international basis. It is a full-time permanent position working in a modern office in Tunbridge Wells.

The role will involve:

  • Dealing with clients over the phone and by email
  • Handling client account queries
  • Dealing with billing issues and problem solving
  • Analysing data and reports
  • Creating management reports
  • Invoicing and account reconciliation
  • Some credit control & account monitoring
  • Updating client records

Experience:

  • Excellent communication skills
  • Customer focused with good problem-solving skills
  • A high level of numeracy and literacy
  • Ability to work in a fast-paced environment
  • Great attention to detail
  • Confident IT skills

Hours of work

Monday to Friday 0900 to 1700

Apply Now