01892 240 845

info@flossagency.co.uk

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Customer Service Advisor - Entry Level

Job Category: PA, Administration & Customer Service IT, Internet & Telecoms
Job Title: Customer Service Advisor - Entry Level
Job Reference: 12067
Job Location: Tunbridge Wells
Job Salary: Upto £19,000 OTE
Job Type: Permanent

Our client, based in Tunbridge Wells, is looking for a Junior Contact Centre Advisor to join their team. This would suit an entry level candidate who is interest to start a career within a call centre/customer service environment, as full training in given.

Responsibilities will include:

  • Taking inbound calls and organisation of supplies
  • Providing advise and detailed description on aftercare
  • Ordering replacement
  • Liaising with customer services, insurance companies, suppliers and other departments
  • Responding to customer e-mails
  • You will need to show the following:

  • Want to develop and grow within a team
  • IT literate and excellent Communication skills
  • Be a fast learner and adaptable to learning bespoke software packages
  • Have a good telephone manner and be able to communicate in all situations in a polite and professional manner
  • Possess a willingness to learn and be able to adapt to changes in processes
  • Hours are 8am - 5pm Monday to Friday, Saturdays are on a rota basis and are paid over time..The company offer an excellent benefits and bonus scheme and ongoing excellent training and development

    Please contact Kate at Floss to discuss in more detail

    Apply Now