07563 559 137

info@flossagency.co.uk

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Customer Service Co-ordinators - Remote working!

Job Category: PA, Administration & Customer Service
Job Title: Customer Service Co-ordinators - Remote working!
Job Reference: LH
Job Location: Tunbridge Wells
Job Salary: 19,500K 20,500K PA + 1.5K Annual Bonus
Job Type: Permanent

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on a full-time, permanent basis.

These positions will be remote working!

Your main duties will be:

  • Dealing with incoming calls from customers providing help and assistance
  • Providing advice and information regarding product and services
  • Upgrading and amending customer policies
  • Updating and amending customer details
  • Working in line with policy and procedures

Skills / Experience:

  • Previous call handling experience is essential
  • Great customer service skills with a professional phone manner
  • Excellent communication skill both verbally and written
  • Good keyboard skills with a high level of accuracy
  • Reliable and enthusiastic

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

There will be a requirement to work some Sundays 0900-1700.

If you have what we are looking for please send us you CV ASAP!

Apply Now