01892 240 845

info@flossagency.co.uk

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Customer Service Team Leader

Job Category: PA, Administration & Customer Service
Job Title: Customer Service Team Leader
Job Reference: 21223
Job Location: Bromley
Job Salary: 25K-28K plus Annual Bonus + Benefits
Job Type: Permanent

We are looking for an enthusiastic talented Team Leader to join the Customer Services Team who can champion a culture of professionalism and high standards of customer service. You will have experience of coaching and developing a team of Customer Services Administrators / Advisers, regularly providing feedback and carrying out one to one meetings. You will also review and update processes and procedures as well as support the Customer Services Manager with assigned project work.

Knowledge, skills and experience:

2 years’ customer service Team Leader experience within a corporate environment
Strong written and oral communication skills
Experience of motivating, coaching and developing a team
Good organisation skills and ability to prioritise to meet business deadlines
Wiilling to undertake further training and qualifications

Hours of Work

Monday to Friday 0830 to 1715 - over 35 hours per week

Apply Now