07563 559 137

info@flossagency.co.uk

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Night Porter

Job Category: PA, Administration & Customer Service
Job Title: Night Porter
Job Reference: 11728
Job Location: Tunbridge Wells
Job Salary: 16k
Job Type: Permanent

Our client, an hotel based in Tunbridge Wells, is looking for a Night Porter to join their team.

This is an immediate start and the successful candidate will be responsible for:
• helping guests by carrying luggage
• advising on hotel facilities
• arranging taxis and booking tickets
• running errands, such as taking and picking up dry cleaning
• taking messages
• giving directions
• responding to safety and security issues
• answering queries and making reservations

As Night Porter you’ll be working overnight in the hotel to provide a warm welcome for any late arrivals, and make sure that the building is safe and secure.

The Night Porter needs to be flexible to deal with a range of guest needs, and is responsible for preparing and delivering rooms service food and drinks overnight, and dealing with any needs and concerns for their guests, to ensure that they have everything they need to be comfortable, for an enjoyable stay in the hotel.

You will also be responsible for the preparation of the hotel for the following days business, making sure that all meeting and events rooms are perfectly presented, and that the reception area is clean and welcoming.

They know that each and every one of their guests wants to be made to feel special, so you'll have excellent customer service and communication skills, and be able to build a rapport with guests.

This is a full time position, and your working hours will be 11pm-7am, Wednesday - Sunday (Monday and Tuesday off).

Apply Now