07563 559 137
Part Time Assistant Hospitality Supervisor
| Job Category: | Other |
|---|---|
| Job Title: | Part Time Assistant Hospitality Supervisor |
| Job Reference: | 11894 |
| Job Location: | Tunbridge Wells |
| Job Salary: | £9.60 per hour |
| Job Type: | Permanent |
Our client, based just outside Tunbridge Wells, is looking for an Assistant Hospitality Supervisor to join their team. This position is to replace the current Supervisor, who is retiring.
The successful candidate will be reporting to the Hospitality and Catering Lead, and will be responsible for overseeing the Hospitality staff.
You will be working closely with the Hospitality & Catering Lead, Hospitality Supervisor, Tea Room supervisors, Reception and others to ensure the smooth running of both housekeeping and catering. Flexibility will be required. In addition to working weekends, the role will include working on Bank holidays.
The ideal candidate will have some previous supervisory experience, preferably in the Hospitality industry. Excellent communication skills are essential, and you will be a team player.
Your duties will include:
• Effective supervision of Housekeeping Assistants to maintain a high standard of service and cleanliness in all areas, which will require you to be hands on.
• Maintaining efficient order of records and any paperwork as discussed with the Hospitality Supervisor.
• Ensuring positive communication exists between the customer and the department at all levels, responding to complaints and suggestions, introducing different methods where appropriate.
• Prioritising and allocating work in accordance with the duty rota.
• Participating in staff recruitment, training and annual reviews as required.
• Ensuring that all enquiries to the department (whether telephone or face-to-face) are handled in a courteous, warm, friendly and efficient manner, demonstrating the welcoming nature of the organisation.
• Assisting operationally and when required take on a lead role with functions, conference and other events.
• Covering for the other supervisors and any additional duties to cover absences and leave of other supervisors.
• Learning the duties of the other Hospitality Supervisors so that there is a seamless and effective operation for the Hospitality department.
• Attending meetings as required.
This position is a part time role, and covers 3 days a week. You will be required to work every weekend, and one day in the week. This day is flexible. The hours are 7.30am - 4.30pm at the weekends, and can be slightly flexible on the other day.
Protective clothing is provided and laundered when required, and your meals are included while on duty.
Own transport is an advantage, due to location, and there is parking on site.