01892 240 845

info@flossagency.co.uk

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Administrative Officer

Job Category: PA, Administration & Customer Service
Job Title: Administrative Officer
Job Reference: 12175
Job Location: Bromley
Job Salary: 20,500K PA
Job Type: Permanent

This is a permanent position working for a professional organisation. We are looking for a somebody with any reporting, testing, billing experience with good analytical skills. The role will also include undertaking internal and external project tasks.

• Monthly KPI reporting/information pack
• Monthly/weekly Operational Statements
• Monthly Recovery Notice Reports
• FOI Request responses
• Annual Billing preparation and system testing
• Arrears Recovery Stats/Reporting
• Attending meetings
• Maintaining action logs, chasing actions and providing updates
• Maintaining risk and issue registers
• Database information extraction and analysis
• Completing and supplying statistical returns and reconciliation statements
• Overseeing Projects - Driving everything forward from planning to implementation
• Liaising with Managers and Clients, as required
• Working by and promoting Capita’s values

Essential Experience/Skills:

• A data-driven mindset
• Competent using MS Outlook, Word & Excel
• Excellent written and verbal skills
• Maths and English GCSE (or equivalent) grade C or above
• Multi-tasking and prioritization
• Strong analytical/problem solving skills

Desirable Experience/Skills:

• Knowledge and use of Microsoft Access
• Knowledge of Council Tax / Revenues & Benefits

Hours of work are Monday to Friday normally 0900 to 1700.

Apply Now