Data Entry Administrator

This is a great opportunity to join a well-established organisation in central Bromley and becoming part of an ever growing team!
• To deal with your own customer and supplier queries
• Ensure all logs (cheques / refunds / notices) are accurate and up to date
• To monitor and analyse customer data
• Making sure all documents and procedures are kept up to date and making any amendments accordingly
• Management of BQAs (Billing Query Actions) to query Billing Errors, and chase any outstandidng queries
• Creating payment spreadsheets as per customer specifications, whilst dealing with general billing enquiries
• Ensuring that the customer invoice cycle understood and kept updated and validated
• Manage workload using Outlook tasks and ensure emails are processed within dedicated timescales
• To assist all new clients from the outset and build positive working relationships
• Preparation for customer meetings and assisting with the tender process and documentation
Experience
• Experience of working with data manipulation and validation
• Advanced IT skills incluing MS Word and Ms Excel
• A proactive customer service approach and problem solving skills
• Excellent communication skills both written and spoken with a high level of numeracy and literacy
• A-C grade GCSE in Maths and English essential
• Strong attention to detail
Hours
Full-time hours - Monday to Friday 0900-1730
PLEASE NOTE WE ARE ONLY LOOKING FOR CANDIDATES LIVING IN THE LOCAL AREA. WE ARE UNABLE TO CONSIDER CANDIDATES APPLYING FROM NORTH, EAST OR WEST LONDON.