Floss Agency is a dynamic forward thinking employment agency based in Tunbridge Wells. It serves companies and organisations in the South East. Floss’s reputation has been built by offering a personal but professional service that has been established for over 5 decades.
Floss’s success is based on providing quality temporary, contract and permanent staff efficiently.
Temps required! Are you looking for secretarial, administration, catering or kitchen work?
Please contact Adrienne on 01892 860909 or at firstname.lastname@example.org
Various hours, good rates of pay!
Our client, a prestigious Legal firm based in Tunbridge Wells, is looking to recruit a secretary, on a temporary basis, for one month, maybe longer.
The ideal candidate will have some previous legal experience, preferably in Property, fast and accurate typing skills and good IT shills.
This position is full time and starts on Mon 4th Sept '17. The hours are 9am - 5.30pm, Monday to Friday.
This will be an opportunity to join a leading international organisation in their Bromley office.
The role will involve providing back office administration support on a number of client contracts. This will involve processing incoming correspondence and emails. Updating customer accounts on the computer as well as managing some customer queries.
The role would suit an individual who has at least 6 month experience within a clerical / customer support role who has good data entry skills and strong attention to detail.
Suitable candidates MUST have a grade C or above in GCSE Maths and English and be available to work Monday to Friday on a full-time basis (37.5 hours per week).
This is a great opportunity to join a leading worldwide organisation as part of a prestigious customer service team.
Duties will include
Skills / requirements
Working 37.5 hours per work on a 24/7 shift basis
Earliest start time 0630
Latest finish time 2300
There will be a requirement to work 4 overnight shifts approximately every 10 weeks for which a bonus of an additional £55 will be paid per night.
Other benefits include £30 luncheon vouchers per month, paid annual leave, lifestyle benefits and enhanced overtime rates.
We are looking for an experienced Legal Secretary with Private Client experience to work for a prestigious law firm in the Sevenoaks area.
Interested candidates should have previous experience within Private Clients, excellent copy / audio / digital dictation experience with fast accurate typing skills. Other duties will involve telephone work and diary management. Excellent communication and presentation skills are essential.
This is a permanent full-time position.
Our client, based just outside Tunbridge Wells, is looking for an Assistant Hospitality Supervisor to join their team, on a part time, temporary basis. This is a possible temp to perm position for the right person.
The successful candidate will be reporting to the Hospitality and Catering Lead, and will be responsible for overseeing the Hospitality staff.
You will be working closely with the Hospitality & Catering Lead, Hospitality Supervisor, Tea Room supervisors, Reception and others to ensure the smooth running of both housekeeping and catering. Flexibility will be required. In addition to working weekends, the role will include working on Bank holidays.
The ideal candidate will have some previous supervisory experience, preferably in the Hospitality industry. Excellent communication skills are essential, and you will be a team player.
Your duties will include:
This position is a part time role, and covers 3 days every week. You will be required to work every Friday , Saturday and Sunday. The hours are 12 noon to 8pm on Fridays, and 7.30am - 4.30pm on Saturdays and Sundays.
Own transport is an advantage, due to location, and there is parking on site.
Our client, based outside Tunbridge Wells, is looking for a Housekeeper to join their team on a temporary basis, for 1 month, with an immediate start. This could be a temp to perm position.
The ideal candidate will have previous housekeeping experience, particularly within a hospital or hotel environment. You will be cleaning, dusting and polishing all communal areas, as well as bedrooms and bathrooms.
The hours are 8am - 4pm.
You will need your own transport, due to location, and there is parking on site.
We are looking for permanent Retail Supervisors for busy retail outlets in Ticehurst and Burwash. Working for this family business you will become a vital member of the team and you report directly the business owner.
Duties will include:
Assisting with the day to day management of the store
Ensuring the business operates in line with legislation
Sales and business development
Store security, balancing tills and money management
Supervising colleagues and staff training
Staff performance, recruitment and appraisals
Organising staff annual leave and organising rota’s
Ordering stock and managing deliveries
Preparing for sales and in-store promotions
Adhering to health and safety requirements
Must have previous supervisory or team leader experience within the retail sector
Excellent customer service and problem solving skills
Strong organisational skills and good attention to detail
A good level of numeracy and literacy
MUST be able to work on a shift pattern and commit to full-time hours
Hours of work:
The role will be on a full-time shift basis i.e. 0600 to 1300 and 1300 to 2000 (to include alternate weekends).
A well respected Property Company are looking for an experienced Accounts Administrator to join their fantastic team
*Monday - Friday 9.30am - 5.30pm
*Fully funded Summer and Christmas Parties
*25 days holiday with bank holidays on top
You will need to show:
-Intermediate to advanced skills on Excel
-Strong written and verbal communications and inter personal skills
-Highly organised, have the ability to prioritise tasks and work under pressure
The role will involve:
- Responsible for banking cheques on a daily basis in respect of income received
- Electronically downloading bank transactions (BACS, CHAPS, Transfers etc) for each bank account.
- Identifying and allocating receipts to the correct accounts receivable customer account or as other income.
- Posting and allocating all cash and direct payments to Tramps
- Contacting tenants where funds cannot be allocated
- Filing & Scanning printing and sending Tax Receipts daily
- Daily and monthly bank reconciliation
- Reconciling the cash books/Processing the receipts (standing orders and cheques)
- Issuing unbanked and unallocated cash list weekly
- Ensuring all refunds to tenants are accompanied by a statement showing there are no arrears.
- Undertakes debtor reconciliations and cash allocations
Please apply now this role will close on the 9th April
To monitor, evaluate and make key recommendations for strategic direction management decisions through the monitoring of KPI performance across all Operational functions. Identify variance from expected performance with root cause analysis and recommendations for improvement. Optimise customer experience through forecasting, budgeting, workforce scheduling, management reporting and implementation of best practice.
Planning and Forecasting
Education / Training / Qualifications:
Specialist skills / knowledge:
Our client, a school based outside Sevenoaks, is looking for a Cook to join their team. This is a part time position and you will be preparing and cooking meals for 60 pre school and nursery children. The meals are simple and healthy, there will be some baking with the younger children and training will be given. You will also be helping with menu preparation and food rotation.
A good knowledge of allergies and nutrition is required, and a Food Hygiene certificate is an advantage.
The hours are 10am - 2pm, Monday to Friday. There is parking on site.
Our client, a well established company based in Tunbridge Wells, is looking for a Sales Representative to join their team.
The successful Sales Representative will be a reliable, driven and self-motivated person. You will bring in new business, and visit existing customers over the Eastern half of the UK, from Northumberland down to Kent.
The ideal candidate will have a Sales background, and will need to be able to manage their own schedule and workload, whilst working with a small team of office and mobile staff. This position includes a company car, phone, iPad, etc., and the salary is circa £17k, with commission of 2.2% on all orders from the area, and 5% on new business. The area is well established, and has plenty of potential for growth.
The successful candidate will be well presented and have strong interpersonal skills, as they will be meeting with a large variety of companies and individuals. They would also need reasonable computer skills as they will be using a web based Customer Relations Management application (any experience in the Salesforce platform would be a great benefit).
You will require a clean UK driving license.
Senior Property Manager
An excellent opportunity with a well-established and forward thinking organisation has become available in their Property Management team. This is an exciting position for someone that is looking for more senior responsibilities and can train and mentor junior members of staff
You will need to have 3 years plus consistent experience in Block Management and managing maision blocks.
• Having IRPM is preferred
• Good understanding of Residential Property Management and current legislation
• To provide a full professional property management services for a portfolio of
• Good understanding of service charge and company accounts
This excellent company offers outstanding benefits and you have the chance to work with a dedicated team and managers
If you want to join a professional company who reward there staff please apply now
Are you looking for a change of career or just a new challenge within Customer Services?
We are looking for people with excellent communication skills and a good level of numeracy and literacy for a leading employer in the Croydon area.
The roles are permanent opportunities and will involve working in a professional, busy call centre dealing with incoming calls from customers requiring help! (No sales just pure customer service).
If you are working within the Care or Retail industry we would especially love to hear from you?
All we ask is that you are able to work 37.5 hours per week and you can work a shift pattern that includes early mornings, evening and weekends on a shift basis.
Excellent salary and benefits.
Do you have Legal Secretary Experience and looking for a new role with a leading law firm?
Our client, leaders in there industry are looking for an experienced secretary for their Commercial/ Corporate team, they have an excellent reputation and long standing clients in the area.
The ideal candidate will have:
You will benefit from:
Our client, based in Bromley, is looking for a Warehouse Operative to start immediately, on a temporary basis. This booking will finish mid July.
The successful Warehouse Operative will be:
The ideal candidate will have good communication skills, be able to work at a fast and accurate pace and have a flexible approach.
You will be IT literate, and training will be given.
The hours are on a shift pattern,8am - 4pm,and 4pm - midnight Monday to Friday, and some weekends will be required. You will have days off in the week if you work over a weekend. This is an immediate start.
A permanent position has arisen within a busy warranty claims department as a Claims Assistant.
The role will involve:
Hours of work are Monday to Friday 0900 to 1730 Monday to Friday
The Team Leader is a member of the Customer Services team, responsible for assisting in managing a high level of administrative support services for a number of the company’s financial products, from initial contact through to the end of the contract terms.
Train and support the CS Manager in developing a multi skilled team of Administrators. Contribute to projects and changes effecting the customer services environment, as defined
by theChiefOperatingOfficer / Customer ServicesManagerand / orbusiness / regulatory
To always act with the best interests of the customers, ensuring they are treated fairly and receive fair outcomes. This philosophy should be followed whether dealing directly with a customer, with colleagues orsuppliers, ormaking decisions where customers arenot present, as ultimately all actions should be for the benefit of all of our customers.
Suitable candidates will experience gained from financial or insurance service background with knowledge of FCA requirements.Ability to lead and motivate individuals with excellent communication and interpersonal skills.
Hours of work are based on a 35 hour week working Monday to Friday.
There will be an opportunity to undertake a level 3 qualification in Financial Services.
Exciting opportunity to become part of a growing digital team.
Our client is a market leader in their field and have an excellent opportunity in their digital team in Croydon, The company offer excellent benefits and outstanding scope for career progression, they will also invest in your professional development through training and mentoring.
The ideal candidate for this role will have:
SEO experience and knowledge
Excellent attention to detail
Strong analytical and problem solving skills
Work closely with the digital team
Manage and optimise the E-commerce website
Confident using web analytics
Increase online sales, conversation rates and enhancing the customer journey
Understanding of basic knowledge HTML
Hours are: Mon - Friday 9am - 5pm
Please apply now
Our client, a hotel based in Tunbridge Wells, is looking for a full time Receptionist to join their team.
The successful candidate will be smart and well presented, have excellent communication and customer service skills, be willing to work on a shift rota pattern and be able to multi task.
Your duties will include:
You will be working a 40 hour week, and the hours are on a shift pattern:
Early: 7am - 3pm
Late: 3pm - 11pm
Do you have Property Management experience and looking to start a career in Block Management? Our client is looking for a motivated and passionate candidate to join their busy and vibrant office in Reigate.
You will be running your own portfolio of 300 units that are based locally, the company will give you excellent training and development and you will have the chance to work with a outstanding team of Property managers.
This roles offers excellent benefits and parking onsite, you must have a driving license and/or access to a car if not there is a pool car.
Please apply now to have the chance to work in a great team with a leading company
This is a great opportunity to join a well-established organisation in central Bromley and becoming part of an ever growing team!
• To deal with your own supplier queries by phone and email
• Maintaining systems with accurate data – account details and contract rates
• To monitor and analyse customer data
• Making sure all documents and procedures are kept up to date and making any amendments accordingly
• Management of customer / supplier billing queries
• Creating payment spreadsheets as per customer specifications, whilst dealing with general billing enquiries
• Ensuring that the customer invoice cycle understood and kept updated and validated
• Manage workload using Outlook tasks and ensure emails are processed within dedicated timescales
• Experience of working with data manipulation and validation
• Advanced IT skills including MS Word and Ms Excel
• A proactive customer service approach and problem solving skills
• Excellent communication skills both written and spoken with a high level of numeracy and literacy
• Strong attention to detail
Full-time hours - Monday to Thursday 0845-1700 and Fridays 0845-1600!
Do you have estate agency sales management experience and looking for a Monday to Friday role paying a basic salary?
Our client a well-known company in Tunbridge Wells are looking for a Head of Sales to join their busy office, you will be managing a team of 6 and have excellent sales and development skills to grow the business. The department is growing so this role could potentially go from Contract to Perm.
You will need to have:
The company offer outstanding holiday and excellent hours - finishing early on a Friday.
Please apply now to avoid disappointment
Our client, based in Sevenoaks, is looking for an Assembler to join their team on a temporary basis, for approx. 4 weeks.
The successful Assembler will be assembling mechanical units, so some previous experience with handling tools would be an advantage.
This is a hands on role.
The hours are 8am - 4.30pm, Monday to Friday.
This is an immediate start.
Own transport is desirable, due to location.
Do you have payroll experience and looking for a part time role?
We have an excellent opportunity for someone with experience in Payroll to join a leading and forward thinking company in Tunbridge Wells.
The role will involve managing the payroll for 150 employee's, its a stand alone role so you will need to have extensive experience of using a Payroll system and knowledge of salary sacrifice and payrolling benefits
Excellent company, with brilliant benefits and hours.. please contact Kate asap to discuss further
Account Managers - + Bonuses!
These are full-time, permanent positions with a leading, award winning company in their particular field. Interested candidates will have gained experience from within the energy / utilities industry.
• The role will involve managing your own accounts ensuring the highest level of customer service whilst maximising potential business opportunities.
• Build, develop and maintain strong relationships with clients and suppliers
• Investigation into client issues in line with agreed SLA’s
• To fully understand and realise the client’s individual needs
• Support the Business Manager with contract renewals
• Keeping up to date with any changes within the industry and legislation
• Creating client reports, either ad hoc or agreed client deliverables
• To understand how your clients fees are structured and provide monthly reporting to the Accounts department
• Carry out all systems administration ensuring a high level of accuracy
• To carry out and attend client service and ad/hoc meetings as required
• Previous Account Management experience in a client facing role is essential
• Excellent communication skills over the phone, via correspondence and face to face
• Able to manage client expectations and provide solutions
• A high level of computer literacy with strong Word and Excel skills
• Able to identify potential business opportunities
• A high level of numeracy and literacy
• Willing to travel with occasional overnight stays within the UK
Hours of work:
Monday to Friday between the hours of 0900 to 1700
Our client a well-established and growing company based in open plan offices in Tunbridge Wells are looking for an experienced Bookkeeper to join their team
The role would suit someone with:
- Sound understanding of accounts, finance and administration.
- Property experience that would be beneficial but not essential.
- Excellent eye for detail, good customer service and IT skills
- Professional telephone manner and appearance
- Motivated, enthusiastic, and able to work with your own initiative.
- Excellent communication and interpersonal skills (written and oral).
You will be required to carry out all the bookkeeping for the company and the landlords, answering the phone and dealing with any accounts questions and queries, the role is varied and may require you to work on administrative documents aswell.
The company offer excellent benefits, holidays and competitive pay
Sales Administrator needed for a small and friendly team outside of Tunbridge Wells, the company have excellent reputation and deal with niche insurance.
The role will involve:
- Incoming & outgoing calls
- Converting leads and follow ups
- Scanning and administration to relevant documents
- Oversee website queries
- Give excellent customer service on the phone and via emails
Ideally candidate will need to have excellent GCSE grades, insurance sales experience is an advantage and excellent customer service skills. You will also need to be a driver due to the location of the offices and there is free parking onsite!
The role requires you to work one in 4 Saturdays till 4pm
Company offer excellent benefits and ongoing training and progression
This is a permanent position for a leading insurance services company in the Croydon area.
The role will be supervising a team of 5 colleagues in a busy finance / settlements departments.
You will be responsible for the following:
Supervising the team ensuring that they are working towards deadlines
Validating supplier invoices and ensure that personal claims are checked
Highlighting any payment errors and inaccuracies to line managers
Provide procedural advice to internal customers and suppliers
Manage incoming calls and email from suppliers and provide written reports
Bringing any exceptional invoice issues for the attention of the Head of Procurement
Assisting with loading of data onto systems
Ensure policy data is added manually and accurately
Ensure all correspondence by the team is carried out to the expected standard
Carry out monthly one to one's and annual performance reviews with the team
Organise and manage team meetings
Weekly and monthly management reporting
Educated to A level or degree level desirable
A relevant professional qualification or part qualified
Accounts Payable experience is essential
Team Leader / Manager experience is essential
Excellent communication skills
Good reporting / analytical skills
Monday to Friday 0900 to 1700
This is a permanent part-time role with a leading employer in central Croydon.
Function of the role:
MUST have previous experience of working in a training environment
Experience of carrying out web based training sessions and advantage
Excellent communication skills both verbally and written
Confident IT skills with a high level of accuracy
Experience of preparing management reports
Previous experience of working in a corporate environment
Hours of Work:
16 hours per week M-F during office hours
Full Driving licence and own transport an advantage
Are you looking to develop your skills in Administration or get into office work???
We are looking for Trainee Administrators to work on a full-time, permanent basis for a well established organisation in the Bromley area.
The job will involve working as part of a team carrying out administrative support including data entry, updating client information, sending and receiving emails, processing letters and managing customer queries over the phone.
Suitable candidates will have a professional approach to their work, excellent communication skills with accurate keyboard skills.
Candidates MUST have good GCSE grades in Maths and English Language at a minimum of a grade C.
Working Monday to Friday 0830 to 1700.
Please note that there is no parking available.
Our client, a well established company based outside Tunbridge Wells, is looking for an Administrator to join their team on a part time basis.
The successful Administrator will be responsible for matching and filing paperwork, telephone answering, maintaining CRM system and keeping accounts up to date.
The ideal candidate will have an interest in fashion, will be flexible and happy to 'muck in'.
You must have an excellent telephone manner, be organised and methodical and have good IT skills.
The hours are 8.30am - 1.30pm, Monday to Friday.
You must like dogs!
Own transport is required due to location and there is parking on site.