01892 860 909

info@flossagency.co.uk

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Welcome

Floss Agency is a dynamic forward thinking employment agency based in Tunbridge Wells. It serves companies and organisations in the South East. Floss’s reputation has been built by offering a personal but professional service that has been established for over 5 decades.

Floss’s success is based on providing quality temporary, contract and permanent staff efficiently.

"One of my core needs from an agency is to provide me with a first cut for candidates to save me time, Floss achieved this!"
Adam Male : Co-Founder & COO, Urban.co.uk
Temps required
Variable
Variable
Temporary
Temps required! Are you looking for secretarial, administration, catering or kitchen work? Please contact Adrienne on 01892 860909 or at adrienne@flossagency.co.ukVarious hours, good rates of pay!

Temps required! Are you looking for secretarial, administration, catering or kitchen work?


Please contact Adrienne on 01892 860909 or at adrienne@flossagency.co.uk


Various hours, good rates of pay!

Temporay Catering Staff
Tunbridge Wells and Surrounding Areas
6.75 - 7.20
Temporary
Temporary Chef, Waiting and Kitchen staff required. Immediate start, ongoing on a part of full time basis.Chef - You will be creating and cooking meals from scratch, using fresh and locally sourced ingredients. Previous experience is...

Temporary Chef, Waiting and Kitchen staff required. Immediate start, ongoing on a part of full time basis.

Chef - You will be creating and cooking meals from scratch, using fresh and locally sourced ingredients. Previous experience is preferred and your hours will be on a rota basis, but with no split shifts.

Waiting staff - Immediate start. Venues are in and just outside Tunbridge Wells so you will need your own transport. Previous experience is not essential.

Kitchen staff - Immediate start. Venues are in and just outside Tunbridge Wells so you will need your own transport. Previous experience is not essential.

Trainee Assistant Commercial Underwriter
City of London
£20,000 + Excellent Benefits
Permanent
A leading insurance company in the City of London are looking to recruit a Bilingual Trainee Assistant Commercial Underwriter.You will need to have English as your mother tongue with ideally German as a second language but French, Italian or Spanish...

A leading insurance company in the City of London are looking to recruit a Bilingual Trainee Assistant Commercial Underwriter.You will need to have English as your mother tongue with ideally German as a second language but French, Italian or Spanish will also be considered. The company are a leading insurer of risks involving title and related areas of property and property finance. The underwriters underwrite high net worth commercial legal indemnity risks, negotiating and maximising business profitability by means of effective and flexible underwriting decision and techniques. They have significant limits and authority on cases of technical complexity and increase sales through developing relationships with new and existing clients, solicitors and brokers.Your duties will include assisting with the daily underwriting and processing of commercial and residential risks ensuring that new business is secured in addition to learning about the various risks and underwriting them effectively.

Key responsibilities will include, reviewing/summarising files, gathering information for Underwriters and dealing with new enquiries and queries via the telephone and through written contact. You will be involved in checking policy wording, demonstrating an in-depth knowledge of policy coverage and be able to discuss this confidently with external and internal clients. You will also need to ensure that systems are maintained and updated as required. Importantly, you will develop and maintain excellent working relationships with key clients and brokers in the UK and Europe ensuring a consistently high level of service.

This is an excellent opportunity to grow your career within Underwriting and their training programme will equip you with the knowledge and skills to progress your underwriting career. The company encourage employees to seek professional growth and development; therefore they sponsor individuals wishing to undertake professional qualifications through our Continuous Professional Development scheme.To be successful, candidates should possess a minimum of a 2.1 in either a European language or legal degree; although a European language degree is ideally what the client is looking for.You will not shortlisted unless you are bilingual in any of the European languages as above with English being your mother tongue.This will suit someone who has excellent communication skills with the ability to liaise at all levels and the ability to develop business relationships.You will need to have strong organisational and analytical skills and the ability to prioritise your workload often within tight deadlines whilst still maintaining a high attention to detail.

You will need to demonstrate an interest in a sales/client facing role, be comfortable in a commercial negotiating environment, have a strong desire to succeed and be willing and able to gain knowledge quickly in order to successfully analyse risks, devise commercially viable solutions and manage relationships.Above all, to be successful in this role you need to show enthusiasm, drive and a positive working attitude. For this you will be rewarded with the opportunity for a very successful career within an expanding global company.

Legal Administration Assistant
Reigate
£16,000
Permanent
One of the fastest growing law firms in the country is looking to recruit an Administration Assistant.The purpose of this role is to assist the team with specific files and general office administration.This position is based in the Conveyancing...

One of the fastest growing law firms in the country is looking to recruit an Administration Assistant.The purpose of this role is to assist the team with specific files and general office administration.This position is based in the Conveyancing department, therefore will require a candidate with good all round administrative and communication skills.You will be required to work in a small team; will need strong Microsoft Office skills; coupled with a confident telephone manner. Duties will include filing, photocopying, scanning and assisting completing conveyancing files.

This would suit a candidate who has completed their CILEX level 3 diploma with either some legal experience or administration experience within a professional services firm.

This is working for a multi-branch, multi-disciplinary, consumer lead high street law firm.For the right candidate this is a fantastic opportunity for someone who is looking to pursue a career as a legal secretary or gain solid experience in a legal environment.

Legal Civil Litigation Secretary
Reigate
£23 - 25,000
Permanent
A well-established law firm is looking to recruit a Legal Civil Litigation secretary for each of their office. The prime role of the legal secretary is to provide direct support to fee earners. This will include, but will not be limited to providing a...

A well-established law firm is looking to recruit a Legal Civil Litigation secretary for each of their office. The prime role of the legal secretary is to provide direct support to fee earners. This will include, but will not be limited to providing a wide range of secretarial duties. As a legal secretary you will be expected to use a high degree of self-management and initiative.

Your duties will include diary management, digital dictation and day to day administration tasks. It may also include preparing rooms for meetings and undertaking office management duties such as ordering stationery. This would suit a candidate with recent previous legal secretarial experience particularly in Litigation. You must have excellent IT skills in Word and Excel and possess a secretarial qualification; this is essential. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail. A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role.

This is working for a multi-branch and multi-disciplinary, consumer lead high street law firm.

Legal Conveyancing Secretary
Guildford
£22 - 25,000
Permanent
A progressive and forward thinking law firm is looking to recruit an experienced Legal Conveyancing Secretary to complement their team. The aim of the role of a legal secretary is to provide direct support to fee earners and partners of the firm. This...

A progressive and forward thinking law firm is looking to recruit an experienced Legal Conveyancing Secretary to complement their team. The aim of the role of a legal secretary is to provide direct support to fee earners and partners of the firm. This will include, but will not be limited to providing a wide range of secretarial duties. As a legal secretary you will be expected to use a high degree of self-management and initiative. This is a small office but very well respected for their work.

Your duties will include diary management, digital dictation and day to day administration tasks. It may also perhaps include preparing rooms for meetings and undertaking office management duties such as ordering stationery. This would suit candidates with recent previous legal secretarial experience particularly in Conveyancing. You must have excellent IT skills in Word and Excel and possess a secretarial qualification; this is essential. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail. A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role.


This would suit a candidate who has completed their CILEX level 3 diploma with relevant legal experience.

This is working for a multi-branch, multi-disciplinary, consumer lead high street law firm.

Assistant Manager
Tunbridge Wells
20k plus tips = 4k
Permanent
Our client is an award winning, privately owned 15th century country pub/restaurant based outside Tunbridge Wells. They are looking for an Assistant Manager join their team. They have achieved the accolade of the AA Good Pub Guide, Kent Dining Pub...

Our client is an award winning, privately owned 15th century country pub/restaurant based outside Tunbridge Wells. They are looking for an Assistant Manager join their team.
They have achieved the accolade of the AA Good Pub Guide, Kent Dining Pub of the Year 2011, the Trip Advisor Award of Excellence for 2011 through to 2016, and Toptable Diners' Choice for 2011 and 2012.

They have worked hard to achieve these accolades, and the successful candidate will be standards driven, and be able to maintain the client's level of service.
You must be aware of the market and current trends, and be innovated in your thinking.

The ideal candidate will have 2 years solid, working experience in a similar role, be able to lead from the front and direct their team. They have a very mixed clientele, so you must have excellent customer service skills and be able to liaise with customers on all levels. You must also be happy to 'muck in'

This is a 47 hour working week, with some split and some straight shifts.

Your own transport is required, due to location

Legal Reception/Admin Assistant
Chiswick, West London
£18,500
Permannet
The Administration Assistant is based on reception at this law firm in Chiswick, the areas of law they cover are mainly Conveyancing, Commercial and New Build. This role will be meeting and greeting, taking overflow of calls from other offices and...

The Administration Assistant is based on reception at this law firm in Chiswick, the areas of law they cover are mainly Conveyancing, Commercial and New Build. This role will be meeting and greeting, taking overflow of calls from other offices and managing the management meeting rooms. This position will also include over flow typing as well as general administrative duties.In order to be considered you will have completed your ILEX diploma and keen to start your legal career.There will be room for progression into a legal secretary and this position comes with a uniform.You will need to be of smart appearance with good written and verbal communication skills, be able to handle multi tasks and have a flexible work approach.

This is working for a multi-branch, multi-disciplinary, consumer lead high street law firm and is for an immediate start.

Legal Secretary
Sevenoaks
18k - 22k
Permanent
Our client, a prestigious law firm in Sevenoaks, is looking for a Legal Secretary to join their team.This is an immediate start, and the successful candidate will be working in the Property Dept.This role would suit candidates with recent...

Our client, a prestigious law firm in Sevenoaks, is looking for a Legal Secretary to join their team.
This is an immediate start, and the successful candidate will be working in the Property Dept.

This role would suit candidates with recent previous legal secretarial experience, particularly in Conveyancing.
The ideal candidate will have excellent IT skills, and previous digital dictation experience would be a definite advantage. You will need to be able to demonstrate initiative, have the ability to work in a small team, pay strong attention to detail and work to deadlines.

Legal Secretary
Tunbridge Wells
18k - 22k
Permanent
Our client, a prestigious law firm in Tunbridge Wells, is looking for a Legal Secretary to join their team.This is an immediate start, and the successful candidate will be working in the Property Dept.This role would suit candidates with...

Our client, a prestigious law firm in Tunbridge Wells, is looking for a Legal Secretary to join their team.
This is an immediate start, and the successful candidate will be working in the Property Dept.

This role would suit candidates with recent previous legal secretarial experience, particularly in Conveyancing.
The ideal candidate will have excellent IT skills, and previous digital dictation experience would be a definite advantage. You will need to be able to demonstrate initiative, have the ability to work in a small team, pay strong attention to detail and work to deadlines.

The hours are 9am - 5.30pm, Monday to Friday.

Legal Conveyancing Secretary
Fulham, SW London
£23 - 27,500
Permanent
A well-established law firm is looking to recruit experienced conveyancing legal secretary; they offer a range of legal services. The prime role of the legal secretary is to provide direct support to fee earners. This will include, but will not be...

A well-established law firm is looking to recruit experienced conveyancing legal secretary; they offer a range of legal services. The prime role of the legal secretary is to provide direct support to fee earners. This will include, but will not be limited to providing a wide range of secretarial duties. As a legal secretary you will be expected to use a high degree of self-management and initiative.

Your duties will include diary management, digital dictation and day to day administration tasks. It could also include preparing rooms for meetings and undertaking office management duties such as ordering stationery. This would suit candidates with recent previous legal secretarial experience particularly in Conveyancing. You must have excellent IT skills in Word and Excel and possess a secretarial qualification; this is essential. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail. A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role.



You will need to have completed your CILEX legal secretarial diploma in order to be considered for this role.

Legal Conveyancing Secretary
South Croydon, Surrey
£23 - 25,000 per annum
Permanent
A well-established law firm is looking to recruit experienced conveyancing legal secretary; they offer a range of legal services. The prime role of the legal secretary is to provide direct support to fee earners. This will include, but will not be...

A well-established law firm is looking to recruit experienced conveyancing legal secretary; they offer a range of legal services. The prime role of the legal secretary is to provide direct support to fee earners. This will include, but will not be limited to providing a wide range of secretarial duties. As a legal secretary you will be expected to use a high degree of self-management and initiative.

Your duties will include diary management, digital dictation and day to day administration tasks. It could also include preparing rooms for meetings and undertaking office management duties such as ordering stationery. This would suit candidates with recent previous legal secretarial experience particularly in Conveyancing. You must have excellent IT skills in Word and Excel and possess a secretarial qualification; this is essential. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail. A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role.

You will need to have completed your CILEX legal secretarial diploma in order to be considered for this role.

Legal Secretary - Personal Injury/Clinical Negligence
Sevenoaks
£23 - 25,000
Permanent
A well-established law firm is looking to recruit experienced legal secretary. This is to provide direct support to two lawyers within Personal injury and Clinical Negligence . This will include, but will not be limited to providing a wide range of...

A well-established law firm is looking to recruit experienced legal secretary. This is to provide direct support to two lawyers within Personal injury and Clinical Negligence . This will include, but will not be limited to providing a wide range of secretarial duties. As a legal secretary you will be expected to use a high degree of self-management and initiative.

Your duties will include diary management, digital dictation and day to day administration tasks. It could also include preparing rooms for meetings and undertaking office management duties such as ordering stationery. This would suit candidates with recent previous legal secretarial experience particularly either Personal Injury or Clinical Negligence. You must have excellent IT skills in Word and Excel and possess a secretarial qualification; this is essential. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail. A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role.

You will need to have completed your CILEX legal secretarial diploma in order to be considered for this role.

German In-house Account Executive
Tunbridge Wells
£22 - 25,000
Permanent
My client is Europe’s largest on-line booking company; they are looking for a German In-house Account Executive.You will take overall responsibility for a portfolio of designated clients, managing, retaining and tracking strategies in order to...

My client is Europe’s largest on-line booking company; they are looking for a German In-house Account Executive.You will take overall responsibility for a portfolio of designated clients, managing, retaining and tracking strategies in order to maximize and increase revenue.Building strong relationships with your clients and ensuring all KPI’s are met, participating in partner networks and forecasting opportunities and campaigns are all part of your role. You must be able to set price plans and sell/cross sell products to your client effectively in order to reach revenue targets.

Skills and experience wise, you must have previous proven experience of managing client relationships and be fluent in English and German.Previous telephone based account management and working to sales targets are a must.This would be ideal for someone who is able to sell through problem solving with the ability to handle client objections.

This would suit someone who is persuasive and influential, self-motivated and confident with a can-do attitude with a strong desire to succeed in a target driven environment.If you enjoy offering unrivalled customer service with excellent organisational and communication skills and are fully computer literate with Bi-lingual skills, then this role would very much suit you.

Customer Services Executive - German speaker
Tunbridge Wells
£20 - 22,000
Permanent
A first-line Client Support Executive, part of the customer service team; is required for a multi-lingual support centre in Tunbridge Wells. Agents will be required to give telephone and email assistance in both English and German. Your key...

A first-line Client Support Executive, part of the customer service team; is required for a multi-lingual support centre in Tunbridge Wells. Agents will be required to give telephone and email assistance in both English and German. Your key responsibilities will be to provide and process information in response to inbound enquiries and requests about products and services via various contact channels.You must be able to pro-actively identify opportunities when dealing with all client queries, be able to provide effective solutions to any issues that arise and manage your own workload working to KPI’s.

The ideal candidate will have proven customer service experience in either a contact centre or help desk environment with previous IT technical helpdesk experience being beneficial.This would suit someone who is used to dealing with demanding customers who can problem solve good time management with excellent communication skills both verbal and written.

You must be fully computer literate with advanced knowledge of Excel, be fluent in English and be a native German speaker.Ideally this would suit a team player who pays attention to detail, takes responsibility to ensure expectations are exceeded and works independently towards set targets.

This opportunity requires you to work shifts between 8am – 8pm Monday to Friday and working one Saturday per month.

Sales Support Assistant/PA
Sevenoaks
£20 - 25,000 + Bens
Permanent
My client has an exciting opportunity for a Sales Support Assistant/PA; this is a newly created role providing a consistently high level of administrative support to the sales team, assisting in the delivery of sales and marketing initiatives to...

My client has an exciting opportunity for a Sales Support Assistant/PA; this is a newly created role providing a consistently high level of administrative support to the sales team, assisting in the delivery of sales and marketing initiatives to achieve business objectives.

This is a varied and busy role supporting the Head of Regional Sales and his team of Business Development Executives.

You will enjoy diary management, arranging meetings, travel arrangements, handling expenses, producing correspondence, documents and reports, assisting with the preparation of presentations, tenders and proposals documentation and organising client events.Acting as a point of contact for the sales team, you will respond professionally and effectively with telephone queries and where appropriate liaise with other departments ensuring any resulting queries are managed in a timely and customer focused manner.

You will maintain all aspects of client records and use your initiative to research potential prospects via the internet, databases and publications to build the client database and

to help generate new business.

This is an interesting and involved role proactively supporting business development and therefore requiring someone who is accustomed to working in a B2B sales/telesales role ideally within the financial services industry. With a natural attention to detail you will have excellent organisational skills, lots of initiative and a pro-active approach to work. Your outstanding communication skills are paramount as you will have extensive liaison with internal and external clients.You must be committed to achieving results of a high quality and be confident and adaptable in a rapidly changing environment.Competency using MS Office applications is essential.Ideally you will have used Salesforce or a similar CRM system. Above all, to be successful in this fantastic new role you need to show enthusiasm, flexibility and a positive working attitude.For this you will be rewarded with the opportunity for a successful career within an expanding global company.The role will involve occasional travel to our London office and may involve travel to events within the UK.

Business Development/Marketing Executive
Tunbridge Wells
c£30,000
Permanent
A professional services firm in Tunbridge Wells is looking to recruit a Business Development Executive. This role sits within the marketing department and is part of a team.You will be expected to develop and deliver business development and...


A professional services firm in Tunbridge Wells is looking to recruit a Business Development Executive. This role sits within the marketing department and is part of a team.You will be expected to develop and deliver business development and marketing strategies servicing national and international clients.

Main duties will include strategy and planning, targeting and prospecting, putting forward pitches, proposals and tender submissions, customer relationship management and looking after the management of budgets and projects; raising the company profile. You will target key audiences, research and collate regular competitor information and work with managers to develop plans to actively target prospects. When drafting pitch documents you must write compelling bespoke material and project manage all aspects of the tender process. In order to raise the company profile you will be managing and delivering all planned marketing activity, including events, website content and provide support to the communications team as well as ensure they remain on budget.

Experience within a professional services environment; ideally legal and the real estate market will be required.You must have previously worked within a marketing role with operational responsibility for business development activities and experience in specific key account management dealing with bids, events and campaign. IT requirements must include MS Office, databases and the ability to learn new technology.This would suit someone who is accustomed to dealing with external clients, suppliers and senior management without supervision.A graduate with a marketing or business studies qualification would be preferable in order to secure this opportunity. Skills wise, this role will need an excellent communicator with proven ability and credibility to challenge influence people at all levels.This position will need previous project management, accuracy and attention to detail, effective time management, research and analytical skills and someone who is a team player with a flexible, energetic and a self-motivated manner.You will need to be able to work flexible hours if required and travel to London and regional locations.

Account Manager - Medical Communications
Westerham
£28 - 34,000
Permanent
This is a fantastic opportunity for an Account Manager to develop your role within medical communications. Working as part of a client-focused team, you will be responsible for managing and delivering a range of diverse medical education activities...

This is a fantastic opportunity for an Account Manager to develop your role within medical communications. Working as part of a client-focused team, you will be responsible for managing and delivering a range of diverse medical education activities to a well-established client base, ensuring all projects are delivered to the highest possible standards, on time and within budget.

A good and effective communicator is required, as well as an organised and lateral thinker who is solutions orientated. This position will require a high level of attention to detail, advanced IT Microsoft Office, be an enthusiastic team player, fast learner and interested in the medical/pharmaceutical industry.

You will need a solid medical education background and have proven experience in a similar account management role. The right candidate must be fully competent in customer services, communicating and influencing, planning, organising and driving results, with the ability to inspire others within a team environment. A life science degree or equivalent is required.

Due to the rural location you will need your own transport and be flexible to travel to Europe and possibly further afield. The company is offering a good remuneration package including a profit related bonus and 5 weeks holiday.