07563 559 137

info@flossagency.co.uk

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Welcome

Floss Agency is a dynamic forward thinking employment agency based in Tunbridge Wells. It serves companies and organisations in the South East. Floss’s reputation has been built by offering a personal but professional service that has been established for over 5 decades.

Floss provide quality permanent and contract staff.

"Karen makes it happen! Within 24 hours of first speaking to Karen, she had targeted a suitable company and got me an interview."
Chris Trill
Production Assistant
Tunbridge Wells
Up to 23K PA
Permanent
This role starts in September 2021!This will be great opportunity to join a well established media company in the Tunbridge Wells area.Main duties:-Knowledge in Adobe Creative Suite -...

This role starts in September 2021!

This will be great opportunity to join a well established media company in the Tunbridge Wells area.

Main duties:-

  • Knowledge in Adobe Creative Suite - particularly InDesign, Photoshop and Illustrator (Adobe suite)
  • Knowledge of print and online design
  • Putting together magazine layout pages using typography and images
  • Re-sizing, re-touching and cutting out images for magazine layout
  • Correcting editors corrections on layout pages
  • Pdf final pages ready for print
  • Designing website banners for advertisers/marketing/sales team
  • Designing adverts, pop-up banners, leaflets etc..
  • Liaising with marketing and sales teams
  • Can work to deadlines and multiple projects

Experience:-

  • Ideally worked in a publishing / print environment
  • Print and online knowledge

Hours of Work:-

Monday to Friday 9-5

Customer Service & Sales Adviser
Tunbridge Wells
16.5K basic OTE Up to 26K!
Permanent
Customer Service & Sales Adviser This is a great opportunity to use your excellent sales and service skills within a successful, expanding company who have branches is Kent and Sussex. Main Duties: You will be liaising...

Customer Service & Sales Adviser

This is a great opportunity to use your excellent sales and service skills within a successful, expanding company who have branches is Kent and Sussex.

Main Duties:

You will be liaising with business customers and consumers over the phone, face to face and on-line

Establishing the customers’ needs and providing quotations

Dealing with reservations and booking queries

Processing payments / invoices / refunds

Following up all quotations and new enquiries regarding the service

Identifying further business opportunities

In return you will receive excellent bonuses for your hard work

Experience:

Previous customer facing experience either over the telephone or face to face

Excellent communication skills and enjoy speaking to customers

A proven track record in working towards sales and business targets

The ability to work as part of a team using your own initiative

A good level of numeracy and literacy with solid IT skills

Hours of work:

Working 5 days out of 7 to include weekends on a rota basis: -

Week 1. 4 weekdays + Sat

Week 2. 3 weekdays + Sat / Sun (4pm finish on a Sunday)

Week 3. 5 weekdays - Weekend off

Customer Service Advisers
Bromley, Kent
19K-23K PA + 7% Annual Bonus + Benefits
Permanent
+ Bonus + Excellent BenefitsThis is a permanent customer service role for a well-established employer in Bromley.The role will involve:Handling incoming calls from customers, customer representatives and...

+ Bonus + Excellent Benefits

This is a permanent customer service role for a well-established employer in Bromley.

The role will involve:

  • Handling incoming calls from customers, customer representatives and business contacts
  • Providing advice and information to customers / contact in a professional manner
  • Updating customer records accordingly
  • Dealing with emails and correspondence

Skills / requirements

  • Previous telephone-based customer service experience essential
  • Excellent verbal and written communication skills
  • A high level of numeracy and literacy
  • Excellent attention to detail
  • Enjoys working in a team environment
  • Good keyboard skills

Hours of Work

35 hours per week Monday to Friday - 0830-1615 and 0930-1715.

(No weekends or evenings or bank holiday working)

Events Assistant
Near Uckfield
20K PA
Permanent
Working within a small, but highly successful team, this is an exciting full-time, permanent role.The main purpose of the role is to provide all round delivery of both online and in person events.Key administration duties will...

Working within a small, but highly successful team, this is an exciting full-time, permanent role.

The main purpose of the role is to provide all round delivery of both online and in person events.

Key administration duties will include:

  • Liaison with venues and suppliers to ensure events are executed successfully.
  • Pre-event administration inviting, sign up, answering any enquires, keeping regular contact guiding and supporting existing or potential clients, building strong working relationships. Often acting as the company’s first port of call.
  • Collation of post event feedback.
  • Research and booking of events.
  • Plan & run seminar events – both live & virtual.
  • Manage & handle data.
  • Preparation and coordination of seminars and events for both potential and existing clients.
  • Manage & build upon the current portfolio of potential clients with regular sourced data.
  • Attendance is also required at events needing strong communication and client service skills.
  • Co-ordination and confidently communicate with all parties involved, with a natural ability to build positive working relationships and venues.
  • Hand on support on the day to ensure events are run seamlessly.
  • Previous exposure to events would be advantageous.
  • Excellent administration and organisational skills with a good level of Word and Excel with the ability to work to a deadline, and at times, under pressure.

Hours of Work - 0900 to 1700 Monday to Friday.

Free on-site parking.

Part-Time Bookkeeper
Near Uckfield
£11-£14 per hour
1 Year Maternity Contract
This is a part-time role working 2 mornings per week e.g. 0900-1300 or 1000-1400.An experienced bookkeeper is required to work for a successful, growing company near Uckfield.Duties will include and not limited...

This is a part-time role working 2 mornings per week e.g. 0900-1300 or 1000-1400.

An experienced bookkeeper is required to work for a successful, growing company near Uckfield.

Duties will include and not limited to:

  • Maintain an accurate record of financial transactions
  • Update and maintain the general ledger
  • Reconciliation of entries into the accounting system
  • Recording of debits and credits
  • Maintain the trial balance, by a reconciliation of general ledgers
  • Account reconciliation to assert the accuracy of transactions

Skills / Experience

Interested candidates will ideally be part-qualified, QBE will also be considered.

Possibility of a contract extension.

Type:
Data Administrator / Assistant
Tunbridge Wells
Actual Salary £15,926.66
This role is 37 hours per week M-F - Term Time Only - 39 Weeks Per Year!We are looking for a dedicated and enthusiastic Exams and Data Assistant to assist the Exams and Data Manager with the daily...

This role is 37 hours per week M-F - Term Time Only - 39 Weeks Per Year!

We are looking for a dedicated and enthusiastic Exams and Data Assistant to assist the Exams and Data Manager with the daily operations.

Overall Responsibility:

  • Assist the Exams Officer with the effective running of the exam administration of all internal and external examinations within the establishment
  • Develop and maintain the information management systems under the direction of the Data Manager.

Skills:

The following skills are essential: touch typing speed 50 wpm and strong Word, Excel (confident with formuas & vlookups) and Outlook, whilst previous experience of working in an educational environment would be preferable.


Lettings Co-ordinator
Tunbridge Wells
23K PA
Permanent
If you are available for afternoons / evening work, this may be your next role!?An exciting new position has arisen for a suitably skilled and reliable Lettings Co-ordinator to join a friendly and well-respected support...

If you are available for afternoons / evening work, this may be your next role!?

An exciting new position has arisen for a suitably skilled and reliable Lettings Co-ordinator to join a friendly and well-respected support team.

Overall Responsibility:

  • To oversee, promote and manage the facilities for out of hour’s lettings in a brand new hall in line with the school’s lettings policy
  • Liaising with clients over the phone via email
  • Providing quotations to clients
  • Proactively following up quotations and enquiries
  • Sending out confirmations
  • Booking out the venue, diary management, managing cancellations
  • Contribute to the safeguarding and promotion of the welfare of hall users

Requirements:

The successful candidate will have excellent interpersonal skills, attention to detail, strong organisation and accurate data entry, as well as the ability to make yourself understood on the telephone and email with a professional and respectful manner. There will be a need for good time management, to prioritise duties and work on their own initiative. Experience dealing with clients/customers is not essential but could be helpful.

37 hours a week - ideally 4.00pm – 10.30pm during the week plus one day at the weekend (flexible but ideally 9.30am-4.30pm)

Customer Service Administrators
Bromley, Kent
19K-22K PA
Permanent
This is a permanent, full time opportunity to work for a professional organisation in central Bromley.The role will involve supporting customers over the phone and via email with their queries and concerns.You will be...

This is a permanent, full time opportunity to work for a professional organisation in central Bromley.


The role will involve supporting customers over the phone and via email with their queries and concerns.

You will be processing quotations, updating customer accounts and sending and receiving emails.


Requirements:


Interested candidates will have a high level of numeracy and literacy with excellent written and spoken English.

Have a fantastic telephone manner with a high level of diplomacy and professionalism

Accurate keyboard skills and be confident working with databases

The ability to work well in a team whilst using your own initiative


Hours per week


This is a full time position covering office hours Monday to Friday



Customer Service Administrators
Bromley, Kent
19K to 23K PA
Permanent
+ Annual Company BonusThese are full-time permanent positions working Monday to Friday 0830 to 1715.We are looking for enthusiastic candidates with solid customer service and administration skills to join a busy, well established...

+ Annual Company Bonus

These are full-time permanent positions working Monday to Friday 0830 to 1715.

We are looking for enthusiastic candidates with solid customer service and administration skills to join a busy, well established organisation in Bromley.

The role will involve speaking to customers over the phone and helping them with their queries and concerns. Updating accounts, processing payments on the systems and providing general support in the department.

Interested candidates will have a good level of numeracy and literacy, excellent customer service skills and confident IT skills.

Excellent benefits and flexible start and finish times!