01892 860 909

info@flossagency.co.uk

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Welcome

Floss Agency is a dynamic forward thinking employment agency based in Tunbridge Wells. It serves companies and organisations in the South East. Floss’s reputation has been built by offering a personal but professional service that has been established for over 5 decades.

Floss’s success is based on providing quality temporary, contract and permanent staff efficiently.

“We can rely on them to provide us with individuals who have the skill sets we require.”
Karen Woods : Office/HR Administrator, Elements Communications
Temps required
Variable
Variable
Temporary
Temps required! Are you looking for secretarial, administration, catering or kitchen work? Please contact Adrienne on 01892 860909 or at adrienne@flossagency.co.ukVarious hours, good rates of pay!

Temps required! Are you looking for secretarial, administration, catering or kitchen work?


Please contact Adrienne on 01892 860909 or at adrienne@flossagency.co.uk


Various hours, good rates of pay!

Temporay Catering Staff
Tunbridge Wells and Surrounding Areas
6.75 - 7.20
Temporary
Temporary Chef, Waiting and Kitchen staff required. Immediate start, ongoing on a part of full time basis.Chef - You will be creating and cooking meals from scratch, using fresh and locally sourced ingredients. Previous experience is...

Temporary Chef, Waiting and Kitchen staff required. Immediate start, ongoing on a part of full time basis.

Chef - You will be creating and cooking meals from scratch, using fresh and locally sourced ingredients. Previous experience is preferred and your hours will be on a rota basis, but with no split shifts.

Waiting staff - Immediate start. Venues are in and just outside Tunbridge Wells so you will need your own transport. Previous experience is not essential.

Kitchen staff - Immediate start. Venues are in and just outside Tunbridge Wells so you will need your own transport. Previous experience is not essential.

Trainee Assistant Commercial Underwriter
City of London
£20,000 + Excellent Benefits
Permanent
A leading insurance company in the City of London are looking to recruit a Bilingual Trainee Assistant Commercial Underwriter.You will need to have English as your mother tongue with ideally German as a second language but French, Italian or Spanish...

A leading insurance company in the City of London are looking to recruit a Bilingual Trainee Assistant Commercial Underwriter.You will need to have English as your mother tongue with ideally German as a second language but French, Italian or Spanish will also be considered. The company are a leading insurer of risks involving title and related areas of property and property finance. The underwriters underwrite high net worth commercial legal indemnity risks, negotiating and maximising business profitability by means of effective and flexible underwriting decision and techniques. They have significant limits and authority on cases of technical complexity and increase sales through developing relationships with new and existing clients, solicitors and brokers.Your duties will include assisting with the daily underwriting and processing of commercial and residential risks ensuring that new business is secured in addition to learning about the various risks and underwriting them effectively.

Key responsibilities will include, reviewing/summarising files, gathering information for Underwriters and dealing with new enquiries and queries via the telephone and through written contact. You will be involved in checking policy wording, demonstrating an in-depth knowledge of policy coverage and be able to discuss this confidently with external and internal clients. You will also need to ensure that systems are maintained and updated as required. Importantly, you will develop and maintain excellent working relationships with key clients and brokers in the UK and Europe ensuring a consistently high level of service.

This is an excellent opportunity to grow your career within Underwriting and their training programme will equip you with the knowledge and skills to progress your underwriting career. The company encourage employees to seek professional growth and development; therefore they sponsor individuals wishing to undertake professional qualifications through our Continuous Professional Development scheme.To be successful, candidates should possess a minimum of a 2.1 in either a European language or legal degree; although a European language degree is ideally what the client is looking for.You will not shortlisted unless you are bilingual in any of the European languages as above with English being your mother tongue.This will suit someone who has excellent communication skills with the ability to liaise at all levels and the ability to develop business relationships.You will need to have strong organisational and analytical skills and the ability to prioritise your workload often within tight deadlines whilst still maintaining a high attention to detail.

You will need to demonstrate an interest in a sales/client facing role, be comfortable in a commercial negotiating environment, have a strong desire to succeed and be willing and able to gain knowledge quickly in order to successfully analyse risks, devise commercially viable solutions and manage relationships.Above all, to be successful in this role you need to show enthusiasm, drive and a positive working attitude. For this you will be rewarded with the opportunity for a very successful career within an expanding global company.

Residential Property Legal Secretary
Guildford
£25 - 28,000
Permanent
An established law firm primarily based in the South East is looking to recruit an experienced Residential Conveyancing legal secretary. This is to provide support in a wide range of secretarial duties for two partners in the Property department . As a...

An established law firm primarily based in the South East is looking to recruit an experienced Residential Conveyancing legal secretary. This is to provide support in a wide range of secretarial duties for two partners in the Property department . As a legal secretary you will be expected to use a high degree of self-management and initiative.

Your duties will include diary management, digital dictation and day to day administration tasks. It could also include preparing rooms for meetings and undertaking office management duties such as ordering stationery. This would suit candidates with recent previous legal secretarial experience particularly in Residential Conveyancing, as this will be dealing with high net-worth clients. You must have excellent IT skills in Word and Excel and possess a secretarial qualification. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail. A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role.

You will need to have completed your ILEX legal secretarial diploma in order to be considered for this role. This would be ideally suited to someone who is looking for more than just a secretarial role as this position will give you scope to get more involved.

Business Development Executive
Tunbridge Wells
£30 - 35,000 + commission
Permanent
A digital technology and publishing business is looking to recruit a highly experienced Business Development Executive for the business. The purpose of the role is to develop and be responsible for your own new business portfolio working with...

A digital technology and publishing business is looking to recruit a highly experienced Business Development Executive for the business. The purpose of the role is to develop and be responsible for your own new business portfolio working with stakeholders, influence and decision makers. As a Business Development Executive your key areas of responsibilities would be to:
• Develop and research new business with a strategic plan to achieve KPI’s and targets
• Identify and cold call potential clients to ensure a robust pipeline
• Meet clients by growing, maintaining and leveraging your network
• Develop short and long-term sales strategies for assigned accounts
• Manage assigned client accounts and be responsible for sales budgeting
• Create and execute compelling sales presentations, pitches, proposals and ideas
• Carry out negotiations in pricing solutions/service
• Handle objections by clarifying, emphasising agreements and concluding a positive outcome
• Promote annual renewals ensuring high customer satisfaction
• Present regular sales performance and accurate forecasting data
• Participate in on-site client meetings and industry conferences and exhibitions
Key attributes and competencies for New Business Development Manager:
• Relevant commercial experience within the pharmaceutical industry and/or medical communications environment as a Business Development Manager
• Proven self-starter, commercially focused, detail-orientated and highly motivated
• Proven track record in achieving sales targets
• Proactive in seeking new business opportunities attending face to face meetings, developing new client relationships, creating proposals and winning business
• Plan and manage compelling presentations
• Experience in key account management
• Evidence of delivering revenue targets and growing existing business
• Organised and disciplined with strong influencing and negotiating skills
• Confident, determined and committed to success
• Openness to travel within Europe and USA
Professional experience for Business Development Manager:
• More than 3 years’ of multi-disciplinary experience from a relevant industry sector as a Business Development Manager
• International experience, i.e. collaborations with non-UK partners (commercial and academic)
• Knowledge of medical communications, digital publishing/media, and pharmaceutical medical/marketing
• Extensive selling and closing large proposals with senior executives
• Ability to deliver sale from initial engagement through to project deal close, contract negotiation/agreement, and account manager handover
• Extensive experience with management of large clients
If you want to be part of a fast growing, dynamic company and can bring the relevant experience required for this newly created Business Development Manager opportunity; we would like to hear from you.

Junior to Senior Medical Writers
Sevenoaks area
£30 - 40,000
Permanent
A boutique Medical Communications Agency has shown real growth and now requires an Associate Medical Writer, Medical Writer and a Senior Medical Writer. The purpose of the role is to write a broad range of communications material for Global...

A boutique Medical Communications Agency has shown real growth and now requires an Associate Medical Writer, Medical Writer and a Senior Medical Writer. The purpose of the role is to write a broad range of communications material for Global Pharmaceutical companies to include training and promotional materials, presentations and posters. You will need to facilitate the completion of these projects from first draft through to final deliverable.


• What is required is a strong ability to structure, write, edit and proofread to ensure accuracy and ensure appropriate referencing of materials
• Your tasks may include the provision of scientific support at congresses/meetings (e.g. slide previews) and other external meetings as well as undertake associated travel as and when required
• You will be responsible for developing a solid understanding of client products and therapy areas, showing ability to assimilate scientific and commercial information, and understand commercial strategy.
• With guidance from your line manager, you will demonstrate ownership of projects and manage your workload effectively and complete projects on time and within budget.
• You will also need to take some responsibility for quality checking and mentoring junior medical writers in the team
• You must have a BSc, MSc, PhD or equivalent qualification with a demonstrated interest in medical writing
• Show an aptitude for writing and have a sound scientific understanding
• You must have proven experience of written communications (e.g. PhD thesis, research papers or have previous experience in pharmaceutical/clinical research)
• A minimum of 2 years’ experience ideally from a medical communications background is preferred.



The company is offering a good remuneration package including a profit related bonus and 5 weeks holiday.

Medical Communications Account Managers
Sevenoaks area
£28 - 34,000
Permanent
This is a fantastic opportunity for both an Account Manager and Senior Account Manager to develop your role within medical communications. Working as part of a client-focused teamYou will be responsible for managing and...

This is a fantastic opportunity for both an Account Manager and Senior Account Manager to develop your role within medical communications.

  • Working as part of a client-focused team
  • You will be responsible for managing and delivering a range of diverse medical education activities to a well-established client base
  • Ensuring all projects are delivered to the highest possible standards, on time and within budget

Skills:

  • A good and effective communicator is required, as well as an organised and lateral thinker who is solutions orientated
  • This position will require a high level of attention to detail
  • Advanced IT Microsoft Office
  • Enthusiastic team player, fast learner
  • Interested in the medical/pharmaceutical industry
  • You will need a solid medical education background
  • Have proven experience in a similar account management role
  • The right candidate must be fully competent in customer services, communicating and influencing, planning, organising and driving results
  • With the ability to inspire others within a team environment
  • A life science degree or equivalent is required

Due to the rural location you will need your own transport and be flexible to travel to Europe and possibly further afield. The company is offering a good remuneration package including a profit related bonus and 5 weeks holiday.

Medical Events/Projects Executive
Sevenoaks area
£23 - 28,000
Permanent
Due to growth this Medical Communications agency is looking for a both an Account Executive and Senior Account Executive. This is to work for a client-focused team where you will be responsible for: • Managing and delivering a range of diverse...

Due to growth this Medical Communications agency is looking for a both an Account Executive and Senior Account Executive. This is to work for a client-focused team where you will be responsible for:
• Managing and delivering a range of diverse medial education activities to a well-established client base to include events and projects.
• Ensure all corporate training events/projects are delivered on time and within budget in the UK and Europe.
• Managing delegates and organising speakers and booking events
• Liaising with suppliers and organising travel and accommodation

Skills:
• This requires a solutions orientated person who can think on their feet
• Excellent communication skills are essential and you must be well organised
• Great at planning and be flexible in your work approach
• High level of attention to detail
• Advance Microsoft Office
• Enthusiastic team player
• Must have a keen interest in the medical/pharmaceutical industry
• You will need a solid medical education background
• Have proven experience in a similar position; if you have worked within event planning within the professional services industry this would also be a benefit
• The right candidate must be fully competent in customer services, planning and results driven.


A life science degree or equivalent is preferable. Due to the rural position you will need your own transport and be flexible to travel in Europe and possibly further afield. The company is offering a good remuneration package including a profit related bonus and 5 weeks holiday.

Experienced Telemarketer
Edenbridge
£17,000 + PR Bonus
Permanent
A dynamic expanding VAT Consultancy is looking to recruit an experienced Telesales executive. They are looking for an experienced telemarketer that has maybe worked in a call centre environment; to introduce their services to Architects, Quantity...

A dynamic expanding VAT Consultancy is looking to recruit an experienced Telesales executive. They are looking for an experienced telemarketer that has maybe worked in a call centre environment; to introduce their services to Architects, Quantity Surveyors and Project Managers. You will be making outgoing calls to update their database, build customer relations, and build their company profile throughout the market place.

Skills required:

  • Previous Telemarketing and Telesales/ Call Centre experience required
  • Excellent communication skills
  • Proactive, Self-Driven to achieve targets
  • Excellent time management and diary management
  • Confident on the phone
  • Excellent at building customer relations
  • Data Entry skills Knowledge of Excel and Word
  • Not afraid to pick up the phone
  • Desire to earn money

You will have targets to meet, but these will be based more on productivity rather than sales.You will not need to generate your own leads as they have already been generated in abundance.Full training will be provided in order to understand the business; as you will need to present information to clients over the phone.This would suit a candidate with a minimum of a years’ telemarketing experience and ideally from a call centre environment.If you are looking for a progressive firm and want to progress in your career then there is certainly is the option to do so here.You will need your own transport due to the rural location.

Compliance Assistant
Coulsdon, Surrey
£16,000 per annum
Permanent
A well-established professional services firm is looking to recruit a few Compliance Assistants for newly created opportunities in Surrey.The main duty of the Compliance Assistant is to assist the compliance team with archiving files and general...

A well-established professional services firm is looking to recruit a few Compliance Assistants for newly created opportunities in Surrey.The main duty of the Compliance Assistant is to assist the compliance team with archiving files and general administrative tasks.Responsibilities will be:

  • To ensure that files ready for archiving are prepared following the file checking procedure and are then archived using the company case management system
  • To assist in the physical file audit process, which will involve travelling to other client offices
  • To assist with the administration of the firm’s Lexcel and Conveyancing Quality accreditation schemes
  • To assist in the preparation of reports
  • To maintain lists/schedules and records as required and produce statistics
  • To undertake general administrative and clerical support where necessary
  • To undertake any other task reasonably requested

This position will require you to possess excellent MS Word including Excel and the ideal candidate will have previous experience of working in a professional services firm.This would suit a candidate who can show strong attention to detail with an exceptional ability to organise their daily work load and someone that can show strong written and spoken communication skills.

Residential Conveyancing Legal Secretary
London Bridge
£up to 31,000
Permanent
A well-established law firm is looking to recruit a Residential Conveyancing legal secretary for a Partner and one other solicitor; they offer a range of legal services. The prime role of the legal secretary is to provide direct support to fee earners....

A well-established law firm is looking to recruit a Residential Conveyancing legal secretary for a Partner and one other solicitor; they offer a range of legal services. The prime role of the legal secretary is to provide direct support to fee earners. This will include, but will not be limited to providing a wide range of secretarial duties. As a legal secretary you will be expected to use a high degree of self-management and initiative.


Your duties will include:
• Diary management
• Digital dictation and day to day administration tasks
• Preparing rooms for meetings and undertaking office management duties such as ordering stationery.


This would suit candidates with recent previous legal secretarial experience who also has experience in Residential Conveyancing. You must have excellent IT skills in Word and Excel and possess a secretarial qualification; this is essential. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail.


A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role. This role would require you to have completed an ILEX legal secretarial diploma.

Conveyancing Legal Secretary
Crediton, Devon
£18 - 21,000
Permanent
An established law firm primarily based in the South East is looking to recruit an experienced Residential Conveyancing legal secretary for the Crediton office in Devon. This is to provide support in a wide range of secretarial duties for partners in...

An established law firm primarily based in the South East is looking to recruit an experienced Residential Conveyancing legal secretary for the Crediton office in Devon. This is to provide support in a wide range of secretarial duties for partners in the office . As a legal secretary you will be expected to use a high degree of self-management and initiative.


Your duties will include diary management, digital dictation and day to day administration tasks. It could also include preparing rooms for meetings and undertaking office management duties such as ordering stationery. This would suit candidates with recent previous legal secretarial experience particularly in Residential Conveyancing, as this will be dealing with high net-worth clients. You must have excellent IT skills in Word and Excel and possess a secretarial qualification. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail. A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role.

You will need to have completed your ILEX legal secretarial diploma in order to be considered for this role. This would be ideally suited to someone who is looking for more than just a secretarial role as this position will give you scope to get more involved.