01892 860 909

info@flossagency.co.uk

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Welcome

Floss Agency is a dynamic forward thinking employment agency based in Tunbridge Wells. It serves companies and organisations in the South East. Floss’s reputation has been built by offering a personal but professional service that has been established for over 5 decades.

Floss’s success is based on providing quality temporary, contract and permanent staff efficiently.

“We have a long working relationship with Floss Agency which continues today, and their service has always been excellent."
Karen Woods : Office/HR Administrator, Elements Communications
Temps required
Variable
Variable
Temporary
Temps required! Are you looking for secretarial, administration, catering or kitchen work? Please contact Adrienne on 01892 860909 or at adrienne@flossagency.co.ukVarious hours, good rates of pay!

Temps required! Are you looking for secretarial, administration, catering or kitchen work?


Please contact Adrienne on 01892 860909 or at adrienne@flossagency.co.uk


Various hours, good rates of pay!

Temporay Catering Staff
Tunbridge Wells and Surrounding Areas
6.75 - 7.20
Temporary
Temporary Chef, Waiting and Kitchen staff required. Immediate start, ongoing on a part of full time basis.Chef - You will be creating and cooking meals from scratch, using fresh and locally sourced ingredients. Previous experience is...

Temporary Chef, Waiting and Kitchen staff required. Immediate start, ongoing on a part of full time basis.

Chef - You will be creating and cooking meals from scratch, using fresh and locally sourced ingredients. Previous experience is preferred and your hours will be on a rota basis, but with no split shifts.

Waiting staff - Immediate start. Venues are in and just outside Tunbridge Wells so you will need your own transport. Previous experience is not essential.

Kitchen staff - Immediate start. Venues are in and just outside Tunbridge Wells so you will need your own transport. Previous experience is not essential.

Trainee Assistant Commercial Underwriter
City of London
£20,000 + Excellent Benefits
Permanent
A leading insurance company in the City of London are looking to recruit a Bilingual Trainee Assistant Commercial Underwriter.You will need to have English as your mother tongue with ideally German as a second language but French, Italian or Spanish...

A leading insurance company in the City of London are looking to recruit a Bilingual Trainee Assistant Commercial Underwriter.You will need to have English as your mother tongue with ideally German as a second language but French, Italian or Spanish will also be considered. The company are a leading insurer of risks involving title and related areas of property and property finance. The underwriters underwrite high net worth commercial legal indemnity risks, negotiating and maximising business profitability by means of effective and flexible underwriting decision and techniques. They have significant limits and authority on cases of technical complexity and increase sales through developing relationships with new and existing clients, solicitors and brokers.Your duties will include assisting with the daily underwriting and processing of commercial and residential risks ensuring that new business is secured in addition to learning about the various risks and underwriting them effectively.

Key responsibilities will include, reviewing/summarising files, gathering information for Underwriters and dealing with new enquiries and queries via the telephone and through written contact. You will be involved in checking policy wording, demonstrating an in-depth knowledge of policy coverage and be able to discuss this confidently with external and internal clients. You will also need to ensure that systems are maintained and updated as required. Importantly, you will develop and maintain excellent working relationships with key clients and brokers in the UK and Europe ensuring a consistently high level of service.

This is an excellent opportunity to grow your career within Underwriting and their training programme will equip you with the knowledge and skills to progress your underwriting career. The company encourage employees to seek professional growth and development; therefore they sponsor individuals wishing to undertake professional qualifications through our Continuous Professional Development scheme.To be successful, candidates should possess a minimum of a 2.1 in either a European language or legal degree; although a European language degree is ideally what the client is looking for.You will not shortlisted unless you are bilingual in any of the European languages as above with English being your mother tongue.This will suit someone who has excellent communication skills with the ability to liaise at all levels and the ability to develop business relationships.You will need to have strong organisational and analytical skills and the ability to prioritise your workload often within tight deadlines whilst still maintaining a high attention to detail.

You will need to demonstrate an interest in a sales/client facing role, be comfortable in a commercial negotiating environment, have a strong desire to succeed and be willing and able to gain knowledge quickly in order to successfully analyse risks, devise commercially viable solutions and manage relationships.Above all, to be successful in this role you need to show enthusiasm, drive and a positive working attitude. For this you will be rewarded with the opportunity for a very successful career within an expanding global company.

Business Development/Marketing Executive
Tunbridge Wells
c£30,000
Permanent
A professional services firm in Tunbridge Wells is looking to recruit a Business Development Executive. This role sits within the marketing department and is part of a team.You will be expected to develop and deliver business development and...


A professional services firm in Tunbridge Wells is looking to recruit a Business Development Executive. This role sits within the marketing department and is part of a team.You will be expected to develop and deliver business development and marketing strategies servicing national and international clients.

Main duties will include strategy and planning, targeting and prospecting, putting forward pitches, proposals and tender submissions, customer relationship management and looking after the management of budgets and projects; raising the company profile. You will target key audiences, research and collate regular competitor information and work with managers to develop plans to actively target prospects. When drafting pitch documents you must write compelling bespoke material and project manage all aspects of the tender process. In order to raise the company profile you will be managing and delivering all planned marketing activity, including events, website content and provide support to the communications team as well as ensure they remain on budget.

Experience within a professional services environment; ideally legal and the real estate market will be required.You must have previously worked within a marketing role with operational responsibility for business development activities and experience in specific key account management dealing with bids, events and campaign. IT requirements must include MS Office, databases and the ability to learn new technology.This would suit someone who is accustomed to dealing with external clients, suppliers and senior management without supervision.A graduate with a marketing or business studies qualification would be preferable in order to secure this opportunity. Skills wise, this role will need an excellent communicator with proven ability and credibility to challenge influence people at all levels.This position will need previous project management, accuracy and attention to detail, effective time management, research and analytical skills and someone who is a team player with a flexible, energetic and a self-motivated manner.You will need to be able to work flexible hours if required and travel to London and regional locations.

Float Legal Secretary
Guildford, Surrey
£22 - 25,000 per annum
Permanent
A well-established law firm is looking to recruit an experienced Float legal secretary. This is to provide support covering a range of secretarial duties in Family, Private Client, Civil Litigation and Clinical Negligence. IT will be working for...

A well-established law firm is looking to recruit an experienced Float legal secretary. This is to provide support covering a range of secretarial duties in Family, Private Client, Civil Litigation and Clinical Negligence. IT will be working for a small team of lawyers whereby will be expected to use a high degree of self-management and initiative.

Duties will include diary management, digital dictation and day to day administration tasks. It could also include preparing rooms for meetings and undertaking office management duties such as ordering stationery. This would suit candidates with recent previous legal secretarial experience particularly in Private Client. You must have excellent IT skills in Word and Excel and possess a secretarial qualification. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail. A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role.

You will need to have completed your ILEX legal secretarial diploma in order to be considered for this role and would suit someone who is looking for more than just a secretarial role.

Experienced Lettings Negotiator
Tunbridge Wells
£16 - 18,000 depending on exp. + Commission
Permanent
Local estate agents who cover Kent and East Sussex are looking to recruit a Lettings Negotiator, this is a new position as the business is growing. The purpose of a Lettings Negotiator is to assist landlords rent out residential properties and to...

Local estate agents who cover Kent and East Sussex are looking to recruit a Lettings Negotiator, this is a new position as the business is growing.
The purpose of a Lettings Negotiator is to assist landlords rent out residential properties and to enhance the service standards of the agent, providing a professional service to clients and building a regular portfolio of properties.

Duties will include:
• Contracting landlords to generate new business and servicing existing client’s progress within the lettings process
• Booking and carrying out viewings
• Negotiating offers to complete transactions smoothly
• Registering applicants and applying for tenant references and dealing with all paperwork for candidates

The skills required will be:
• Excellent communication and organisational skills
• Someone who is smart and well presented
• Self-motivated, and focused and a keen interest in the property market
• The job holder will need to be results driven, customer service orientated with a strong work ethic
• This is to work within a small team with experienced professionals from the estate agency field
• This would ideally suit an experienced Lettings or Sales Negotiator with a few years’ experience of the local area



The salary is very competitive and comes with commission. You will need to hold a full clean UK driving licence and your own car and possess a good geographical knowledge of the local area in order to be considered. This opportunity is to work Monday – Friday 10am – 6.30pm and every other Saturday 10am – 3pm.

Legal Secretary - Private Client
Chiswick, West London
£24 - 26,500
Permanent
An established law firm primarily based in the South East is looking to recruit an experienced legal secretary. This is to provide support in a wide range of secretarial duties to the Partner and Head of Private Client. As a legal secretary you will be...

An established law firm primarily based in the South East is looking to recruit an experienced legal secretary. This is to provide support in a wide range of secretarial duties to the Partner and Head of Private Client. As a legal secretary you will be expected to use a high degree of self-management and initiative.

Your duties will include diary management, digital dictation and day to day administration tasks. It could also include preparing rooms for meetings and undertaking office management duties such as ordering stationery. This would suit candidates with recent previous legal secretarial experience particularly in Private Client. You must have excellent IT skills in Word and Excel and possess a secretarial qualification. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail. A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role.

You will need to have completed your ILEX legal secretarial diploma in order to be considered for this role. This would be ideally suited to someone who is looking for more than just a secretarial role as this position will give you scope to get more involved.

Legal Secretary - Personal Injury
Brighton
£21 - 23,000
Permanent
A well-established law firm is looking to recruit a Personal Injury legal secretary for a new fee earner about to join the company; they offer a range of legal services. The prime role of the legal secretary is to provide direct support to fee earners....

A well-established law firm is looking to recruit a Personal Injury legal secretary for a new fee earner about to join the company; they offer a range of legal services. The prime role of the legal secretary is to provide direct support to fee earners. This will include, but will not be limited to providing a wide range of secretarial duties. As a legal secretary you will be expected to use a high degree of self-management and initiative.

Your duties will include diary management, digital dictation and day to day administration tasks. It could also include preparing rooms for meetings and undertaking office management duties such as ordering stationery. This would suit candidates with recent previous legal secretarial experience particularly in Personal Injury. You must have excellent IT skills in Word and Excel and possess a secretarial qualification; this is essential. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail.

A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role. This role would require you to have completed an ILEX legal secretarial diploma.

PR Account Director - Finance sector
City of London
£45 - 50,000 + bonus
Permanent
One of the UK’s leading boutique Financial PR communications agencies is looking for an Account Director. They provide a bespoke business service with a portfolio of both public and private clients. Their aim is to recruit a dynamic Account Director...

One of the UK’s leading boutique Financial PR communications agencies is looking for an Account Director. They provide a bespoke business service with a portfolio of both public and private clients. Their aim is to recruit a dynamic Account Director to work as part of a team of Financial PR experts playing an integral part of servicing client accounts.

Your responsibilities:
• Works directly with and acts as a primary contact for clients; ability to win, maintain and grow longstanding client relationships.
• Responsible for management of client programmes, ensuring delivery on a timely basis.
• Leads the strategy and delivery of campaigns
• Provides clear strategic input in creating and implementing communications plans; drives the creative thinking and delivery to clients.
• Reviews, comments on and adds value to client documentation.
• Responsible for generating and helping to generate new leads.
• Extended network of media and intermediary contacts.
• Shares knowledge and best practice.
• Commitment to progress and undertake training as required.

Essential skills:

• A confident, natural communicator.
• Strong consultancy skills.
• Excellent technical (writing and presentation) and advisory skills.
• Previous agency experience or experience in a communications role.
• An excellent knowledge of the City and/or financial industry.

Character
• Commitment to delivering the highest quality in every aspect of the role.
• Action oriented.
• Ability to multi-task and prioritise work streams, calm under pressure.
• Keen attention to detail.
• Hardworking and resourceful.
• Ability to work independently but also a team player.
• Passionate about developing the team and the business culture; team spirit and collegiate focus.
• Entrepreneurial and adaptable to change.

If you are looking for your next career within PR, want to be part of a great team spirit and have the opportunity of learning from industry leaders, we would like to hear from you. This would suit someone wishing to develop their own management skills and join a fast growing business. This may also suit also a Senior Account Manager looking for their next step in their PR career.

Residential Property Legal Secretary
Guildford
£25 - 28,000
Permanent
An established law firm primarily based in the South East is looking to recruit an experienced Residential Conveyancing legal secretary. This is to provide support in a wide range of secretarial duties for two partners in the Property department . As a...

An established law firm primarily based in the South East is looking to recruit an experienced Residential Conveyancing legal secretary. This is to provide support in a wide range of secretarial duties for two partners in the Property department . As a legal secretary you will be expected to use a high degree of self-management and initiative.

Your duties will include diary management, digital dictation and day to day administration tasks. It could also include preparing rooms for meetings and undertaking office management duties such as ordering stationery. This would suit candidates with recent previous legal secretarial experience particularly in Residential Conveyancing, as this will be dealing with high net-worth clients. You must have excellent IT skills in Word and Excel and possess a secretarial qualification. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail. A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role.

You will need to have completed your ILEX legal secretarial diploma in order to be considered for this role. This would be ideally suited to someone who is looking for more than just a secretarial role as this position will give you scope to get more involved.

Business Development Executive
Tunbridge Wells
£30 - 35,000 + commission
Permanent
A digital technology and publishing business is looking to recruit a highly experienced Business Development Executive for the business. The purpose of the role is to develop and be responsible for your own new business portfolio working with...

A digital technology and publishing business is looking to recruit a highly experienced Business Development Executive for the business. The purpose of the role is to develop and be responsible for your own new business portfolio working with stakeholders, influence and decision makers. As a Business Development Executive your key areas of responsibilities would be to:
• Develop and research new business with a strategic plan to achieve KPI’s and targets
• Identify and cold call potential clients to ensure a robust pipeline
• Meet clients by growing, maintaining and leveraging your network
• Develop short and long-term sales strategies for assigned accounts
• Manage assigned client accounts and be responsible for sales budgeting
• Create and execute compelling sales presentations, pitches, proposals and ideas
• Carry out negotiations in pricing solutions/service
• Handle objections by clarifying, emphasising agreements and concluding a positive outcome
• Promote annual renewals ensuring high customer satisfaction
• Present regular sales performance and accurate forecasting data
• Participate in on-site client meetings and industry conferences and exhibitions
Key attributes and competencies for New Business Development Manager:
• Relevant commercial experience within the pharmaceutical industry and/or medical communications environment as a Business Development Manager
• Proven self-starter, commercially focused, detail-orientated and highly motivated
• Proven track record in achieving sales targets
• Proactive in seeking new business opportunities attending face to face meetings, developing new client relationships, creating proposals and winning business
• Plan and manage compelling presentations
• Experience in key account management
• Evidence of delivering revenue targets and growing existing business
• Organised and disciplined with strong influencing and negotiating skills
• Confident, determined and committed to success
• Openness to travel within Europe and USA
Professional experience for Business Development Manager:
• More than 3 years’ of multi-disciplinary experience from a relevant industry sector as a Business Development Manager
• International experience, i.e. collaborations with non-UK partners (commercial and academic)
• Knowledge of medical communications, digital publishing/media, and pharmaceutical medical/marketing
• Extensive selling and closing large proposals with senior executives
• Ability to deliver sale from initial engagement through to project deal close, contract negotiation/agreement, and account manager handover
• Extensive experience with management of large clients
If you want to be part of a fast growing, dynamic company and can bring the relevant experience required for this newly created Business Development Manager opportunity; we would like to hear from you.

Legal Telephonist/Receptionist
Coulsdon, Surrey
£18,000
Permanent
Our client is a prestigious law firm based in Surrey with offices all over the South East. They are looking for a Telephonist to join their small team within a call centre. You will be working in a call centre environment, with 3 other...

Our client is a prestigious law firm based in Surrey with offices all over the South East. They are looking for a Telephonist to join their small team within a call centre.

You will be working in a call centre environment, with 3 other Receptionists.
The ideal candidate will have previous telephonist/reception experience, an excellent telephone manner, with experience in a Legal environment being a definite advantage.

You will need to be of smart appearance with good written and verbal communication skills and be the sort of person who is happy to muck in with duties as required. This requires an organised and reliable person.There is a lot to learn as this is a busy role, so someone who is calm mannered and patient would suit this opportunity.

This is a full time position, with an immediate start. The hours are 9am - 5.30pm.

Junior to Senior Medical Writers
Sevenoaks area
£30 - 40,000
Permanent
A boutique Medical Communications Agency has shown real growth and now requires an Associate Medical Writer, Medical Writer and a Senior Medical Writer. The purpose of the role is to write a broad range of communications material for Global...

A boutique Medical Communications Agency has shown real growth and now requires an Associate Medical Writer, Medical Writer and a Senior Medical Writer. The purpose of the role is to write a broad range of communications material for Global Pharmaceutical companies to include training and promotional materials, presentations and posters. You will need to facilitate the completion of these projects from first draft through to final deliverable.


• What is required is a strong ability to structure, write, edit and proofread to ensure accuracy and ensure appropriate referencing of materials
• Your tasks may include the provision of scientific support at congresses/meetings (e.g. slide previews) and other external meetings as well as undertake associated travel as and when required
• You will be responsible for developing a solid understanding of client products and therapy areas, showing ability to assimilate scientific and commercial information, and understand commercial strategy.
• With guidance from your line manager, you will demonstrate ownership of projects and manage your workload effectively and complete projects on time and within budget.
• You will also need to take some responsibility for quality checking and mentoring junior medical writers in the team
• You must have a BSc, MSc, PhD or equivalent qualification with a demonstrated interest in medical writing
• Show an aptitude for writing and have a sound scientific understanding
• You must have proven experience of written communications (e.g. PhD thesis, research papers or have previous experience in pharmaceutical/clinical research)
• A minimum of 2 years’ experience ideally from a medical communications background is preferred.



The company is offering a good remuneration package including a profit related bonus and 5 weeks holiday.

Medical Communications Account Managers
Sevenoaks area
£28 - 34,000
Permanent
This is a fantastic opportunity for both an Account Manager and Senior Account Manager to develop your role within medical communications. Working as part of a client-focused teamYou will be responsible for managing and...

This is a fantastic opportunity for both an Account Manager and Senior Account Manager to develop your role within medical communications.

  • Working as part of a client-focused team
  • You will be responsible for managing and delivering a range of diverse medical education activities to a well-established client base
  • Ensuring all projects are delivered to the highest possible standards, on time and within budget

Skills:

  • A good and effective communicator is required, as well as an organised and lateral thinker who is solutions orientated
  • This position will require a high level of attention to detail
  • Advanced IT Microsoft Office
  • Enthusiastic team player, fast learner
  • Interested in the medical/pharmaceutical industry
  • You will need a solid medical education background
  • Have proven experience in a similar account management role
  • The right candidate must be fully competent in customer services, communicating and influencing, planning, organising and driving results
  • With the ability to inspire others within a team environment
  • A life science degree or equivalent is required

Due to the rural location you will need your own transport and be flexible to travel to Europe and possibly further afield. The company is offering a good remuneration package including a profit related bonus and 5 weeks holiday.

Medical Events/Projects Executive
Sevenoaks area
£23 - 28,000
Permanent
Due to growth this Medical Communications agency is looking for a both an Account Executive and Senior Account Executive. This is to work for a client-focused team where you will be responsible for: • Managing and delivering a range of diverse...

Due to growth this Medical Communications agency is looking for a both an Account Executive and Senior Account Executive. This is to work for a client-focused team where you will be responsible for:
• Managing and delivering a range of diverse medial education activities to a well-established client base to include events and projects.
• Ensure all corporate training events/projects are delivered on time and within budget in the UK and Europe.
• Managing delegates and organising speakers and booking events
• Liaising with suppliers and organising travel and accommodation

Skills:
• This requires a solutions orientated person who can think on their feet
• Excellent communication skills are essential and you must be well organised
• Great at planning and be flexible in your work approach
• High level of attention to detail
• Advance Microsoft Office
• Enthusiastic team player
• Must have a keen interest in the medical/pharmaceutical industry
• You will need a solid medical education background
• Have proven experience in a similar position; if you have worked within event planning within the professional services industry this would also be a benefit
• The right candidate must be fully competent in customer services, planning and results driven.


A life science degree or equivalent is preferable. Due to the rural position you will need your own transport and be flexible to travel in Europe and possibly further afield. The company is offering a good remuneration package including a profit related bonus and 5 weeks holiday.