01892 860 909

info@flossagency.co.uk

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Welcome

Floss Agency is a dynamic forward thinking employment agency based in Tunbridge Wells. It serves companies and organisations in the South East. Floss’s reputation has been built by offering a personal but professional service that has been established for over 5 decades.

Floss’s success is based on providing quality temporary, contract and permanent staff efficiently.

"Karen makes it happen! Within 24 hours of first speaking to Karen, she had targeted a suitable company and got me an interview."
Chris Trill
Temps required
Variable
Variable
Temporary
Temps required! Are you looking for secretarial, administration, catering or kitchen work? Please contact Adrienne on 01892 860909 or at adrienne@flossagency.co.ukVarious hours, good rates of pay!

Temps required! Are you looking for secretarial, administration, catering or kitchen work?


Please contact Adrienne on 01892 860909 or at adrienne@flossagency.co.uk


Various hours, good rates of pay!

Temporay Catering Staff
Tunbridge Wells and Surrounding Areas
6.75 - 7.20
Temporary
Temporary Chef, Waiting and Kitchen staff required. Immediate start, ongoing on a part of full time basis.Chef - You will be creating and cooking meals from scratch, using fresh and locally sourced ingredients. Previous experience is...

Temporary Chef, Waiting and Kitchen staff required. Immediate start, ongoing on a part of full time basis.

Chef - You will be creating and cooking meals from scratch, using fresh and locally sourced ingredients. Previous experience is preferred and your hours will be on a rota basis, but with no split shifts.

Waiting staff - Immediate start. Venues are in and just outside Tunbridge Wells so you will need your own transport. Previous experience is not essential.

Kitchen staff - Immediate start. Venues are in and just outside Tunbridge Wells so you will need your own transport. Previous experience is not essential.

Junior to Senior Medical Writers
Sevenoaks area
£30 - 40,000
Permanent
A boutique Medical Communications Agency has shown real growth and now requires an Associate Medical Writer, Medical Writer and a Senior Medical Writer. The purpose of the role is to write a broad range of communications material for Global...

A boutique Medical Communications Agency has shown real growth and now requires an Associate Medical Writer, Medical Writer and a Senior Medical Writer. The purpose of the role is to write a broad range of communications material for Global Pharmaceutical companies to include training and promotional materials, presentations and posters. You will need to facilitate the completion of these projects from first draft through to final deliverable.


• What is required is a strong ability to structure, write, edit and proofread to ensure accuracy and ensure appropriate referencing of materials
• Your tasks may include the provision of scientific support at congresses/meetings (e.g. slide previews) and other external meetings as well as undertake associated travel as and when required
• You will be responsible for developing a solid understanding of client products and therapy areas, showing ability to assimilate scientific and commercial information, and understand commercial strategy.
• With guidance from your line manager, you will demonstrate ownership of projects and manage your workload effectively and complete projects on time and within budget.
• You will also need to take some responsibility for quality checking and mentoring junior medical writers in the team
• You must have a BSc, MSc, PhD or equivalent qualification with a demonstrated interest in medical writing
• Show an aptitude for writing and have a sound scientific understanding
• You must have proven experience of written communications (e.g. PhD thesis, research papers or have previous experience in pharmaceutical/clinical research)
• A minimum of 2 years’ experience ideally from a medical communications background is preferred.



The company is offering a good remuneration package including a profit related bonus and 5 weeks holiday.

Medical Communications Account Managers
Sevenoaks area
£28 - 34,000
Permanent
This is a fantastic opportunity for both an Account Manager and Senior Account Manager to develop your role within medical communications. Working as part of a client-focused teamYou will be responsible for managing and...

This is a fantastic opportunity for both an Account Manager and Senior Account Manager to develop your role within medical communications.

  • Working as part of a client-focused team
  • You will be responsible for managing and delivering a range of diverse medical education activities to a well-established client base
  • Ensuring all projects are delivered to the highest possible standards, on time and within budget

Skills:

  • A good and effective communicator is required, as well as an organised and lateral thinker who is solutions orientated
  • This position will require a high level of attention to detail
  • Advanced IT Microsoft Office
  • Enthusiastic team player, fast learner
  • Interested in the medical/pharmaceutical industry
  • You will need a solid medical education background
  • Have proven experience in a similar account management role
  • The right candidate must be fully competent in customer services, communicating and influencing, planning, organising and driving results
  • With the ability to inspire others within a team environment
  • A life science degree or equivalent is required

Due to the rural location you will need your own transport and be flexible to travel to Europe and possibly further afield. The company is offering a good remuneration package including a profit related bonus and 5 weeks holiday.

Compliance Assistant
Coulsdon, Surrey
£16,000 per annum
Permanent
A well-established professional services firm is looking to recruit a few Compliance Assistants for newly created opportunities in Surrey.The main duty of the Compliance Assistant is to assist the compliance team with archiving files and general...

A well-established professional services firm is looking to recruit a few Compliance Assistants for newly created opportunities in Surrey.The main duty of the Compliance Assistant is to assist the compliance team with archiving files and general administrative tasks.Responsibilities will be:

  • To ensure that files ready for archiving are prepared following the file checking procedure and are then archived using the company case management system
  • To assist in the physical file audit process, which will involve travelling to other client offices
  • To assist with the administration of the firm’s Lexcel and Conveyancing Quality accreditation schemes
  • To assist in the preparation of reports
  • To maintain lists/schedules and records as required and produce statistics
  • To undertake general administrative and clerical support where necessary
  • To undertake any other task reasonably requested

This position will require you to possess excellent MS Word including Excel and the ideal candidate will have previous experience of working in a professional services firm.This would suit a candidate who can show strong attention to detail with an exceptional ability to organise their daily work load and someone that can show strong written and spoken communication skills.

Chinese Speaking Sales Engineer
Biggin Hill
Up to 25K PA
Permanent
Main duties: New business development / building long-term relationships / deliver technical presentations / providing in-depth training to customers. Job requirements: Fluent in Chinese with good written and spoken English / electrical,...

Main duties: New business development / building long-term relationships / deliver technical presentations / providing in-depth training to customers.

Job requirements: Fluent in Chinese with good written and spoken English / electrical, mechanical and or process engineering background / ONC / HNC degree level / Commercial awareness.

Please note there will be some travel to China so you will need to be prepared to work away from home.

Interested candidates must have their own transport to due to semi-rural location.

Private Client Partner
Tunbridge Wells
£50 - 70,000 + excelllent benefits
Permanent
A well-established law firm who works across the South East and London is looking for a Private Client Solicitor to work at Partner level. This role is pivotal to the firm as the Private Client team represents an important area of our business and one...

A well-established law firm who works across the South East and London is looking for a Private Client Solicitor to work at Partner level. This role is pivotal to the firm as the Private Client team represents an important area of our business and one which is key to the future development of the practice.It has been top ranked in Chambers & Legal 500 for a number of years.

Expansion of this area is an important feature of the firms’ strategy, they are therefore looking to recruit at Partner level to support and grow the team.You will be supported in growing the business and managing your team and will have established private client expertise and of working with high net worth clients.The firm has particular experience working with entrepreneurs and therefore if you have wealth management know-how, enjoy autonomy and the opportunity of perhaps working from home; this opportunity would suit you.

Property Dispute Resolution Solicitor
Tunbridge Wells
£40 - 60,000 + excellent benefits
Permanent
A well-respected law firm who have an excellent reparation in the South East is looking to recruit a 6+ year qualified Solicitor to join the Property Dispute Resolution team. The team is one of the largest outside London and is growing fast who are...

A well-respected law firm who have an excellent reparation in the South East is looking to recruit a 6+ year qualified Solicitor to join the Property Dispute Resolution team. The team is one of the largest outside London and is growing fast who are ranked no 1 in the South East.

The ideal candidate will have good work and client management skills that will fit into a team, delivering a first class service to a diverse range of quality clients.This will include major property investment companies and pension funds, government departments, local authorities, developers, retailers, property insurers, prestigious private residential estates and high net-worth individuals.

Estates and Probate Manager
Tunbridge Wells
40K-50K PA + Benefits
Permanent
A well-respected Private Client team are currently looking for an Estates and Probate Manager to join them. The post offers an excellent opportunity for personal involvement in this important area of the firm. The role will include fee earning work...

A well-respected Private Client team are currently looking for an Estates and Probate Manager to join them. The post offers an excellent opportunity for personal involvement in this important area of the firm. The role will include fee earning work appropriate to the post holder’s level of knowledge and experience plus administration. The post holder will be a member of a team of four probate managers; team members have joint responsibility for assisting and supporting the other members of the team with work on the team files and sharing knowledge and experience. You will:

• Maintaining estate accounts
• Obtaining and processing asset and liability valuation data
• Preparing documentation for PR meetings
• Preparing PR Oaths, procuring settlement by Probate Registry
• Asset collection, payment of liabilities, payment of legacies
• Ensuring provision of regular reports to client relationship partner
• Administration of inheritance tax returns
• Identifying and managing income and capital gains tax liabilities

You will require previous legal experience within a Probate capacity in order to apply for the post.

Commercial Solicitor
Tunbridge Wells
£50 - 70,000 + excellent Benefits
Permanent
This prestigious law firm are looking for an 8+ year PQE Commercial Contract lawyer.This will require a depth of experience covering procurement, complex contract drafting, negotiation and good experience in relation to managing risk, negotiating...

This prestigious law firm are looking for an 8+ year PQE Commercial Contract lawyer.This will require a depth of experience covering procurement, complex contract drafting, negotiation and good experience in relation to managing risk, negotiating liability and indemnity provisions.

The ideal candidate will have strong client management skills essential to enable an independent (albeit totally supported) lawyer to manage an exciting and diverse workload. Technology, media, intellectual property (IP) and data protection experience is preferred, but not essential given that the team already has a good depth of expertise in these sectors and the team will be on hand to bolster and develop the skills of a willing candidate.

Their client base is an interesting mix of large household corporates named and local authorities, alongside a great portfolio of leading media agencies and technology companies. The team consist of eight non-contentious lawyers, working closely to deliver a first class service to a very loyal and exciting client base. This is a great opportunity to go and join a team that is experiencing a boom period with a loyal and established client base.

Graduate Sales Engineer
Biggin Hill
20-24K PA
Permanent
Overview This is an excellent opportunity for a graduate with an engineering background to join a well-established, award winning company. Role and Responsibility New business development,...

Overview

This is an excellent opportunity for a graduate with an engineering background to join a well-established, award winning company.

Role and Responsibility

  • New business development, meeting required levels of activity and targets
  • Building long term relationships, ensuring best practice and solutions are delivered to the customer
  • Deliver technical presentations and providing in-depth training to our customers
  • Work with other functions within the business to ensure consistent delivery

The Ideal Candidate

  • Ideally, the candidate will have an electrical, mechanical and or process engineering background. ONC, HNC degree level education or other vocational background or a keen interest in this area
  • Excellent communication skills and assertiveness to help influence decisions
  • You must have the ability to work on your own initiative but also as part of a small team working in a multi skilled environment
  • A strong work ethic and a “can do” attitude is essential
  • Positive and enthusiastic
  • Professional appearance and behaviour
  • Proficient IT skills

This is a permanent appointment with excellent future prospects.Benefits include private pension and private medical.

A full UK driving licence is necessary. There will be some travel with this role so all candidates must be prepared to work away.

Corporate Real Estate Solicitor
Tunbridge Wells & Kings Hill
£40 - 70,000 depending on experience
Permanent
A highly respected Legal 100 law firm is looking for 1 – 6 year PQE Corporate Real Estate Lawyers to join their successful and busy teams; one to be based in Kings Hill and the other in their Tunbridge Wells office. This firm works with a...

A highly respected Legal 100 law firm is looking for 1 – 6 year PQE Corporate Real Estate Lawyers to join their successful and busy teams; one to be based in Kings Hill and the other in their Tunbridge Wells office.

This firm works with a range of clients including blue chip companies and therefore you will be exposed to high level and complex work. To work for this prestigious top tier firm you will have experience

Customer Service Administrator
Bromley
16K PA
Permanent
A great opportunity has arisen working for a leading organisation in Bromley to provide admin and customer service support on a number of client contracts. Duties Managing...

A great opportunity has arisen working for a leading organisation in Bromley to provide admin and customer service support on a number of client contracts.

Duties

Managing incoming enquires by phone, letter and emails

Dealing with any complaints and problem solving

Handling billing and payment queries

Updating customer accounts accordingly

Producing letters and emails and data entry

Hours of work

Monday to Friday 37.5 hours per week between the hours of 0830-1730 on a shift basis

Experience

A minimum of Grade B+ in GCSE Maths and a Grade C+ in English Language

Candidates must have a minimum of 1 year’s work experience in an office environment

Experience gained within a financial services environment an advantage

Excellent customer service and problem solving skills

Good keyboard skills and able to use MS Word and Ms Excel

Good letter writing skills with strong attention to detail

Able to work well in a team using own initiative


Trainee Assistant Underwriter
City of London
£20,000
Permanent
A leading insurance company in the City of London are looking to a recruit Trainee Assistant Commercial Underwriter. They are a leading insurer of risks involving title and related areas of property and property finance. The underwriters underwrite...

A leading insurance company in the City of London are looking to a recruit Trainee Assistant Commercial Underwriter. They are a leading insurer of risks involving title and related areas of property and property finance. The underwriters underwrite high net worth commercial legal indemnity risks, negotiating and maximising business profitability by means of effective and flexible underwriting decision and techniques. They have significant limits and authority on cases of technical complexity and increase sales through developing relationships with new and existing clients, solicitors and brokers.

  • Assist with the daily underwriting and processing of commercial and residential risks ensuring that new business is secured in addition to learning about the various risks and underwriting them effectively.
  • Key responsibilities will include, reviewing/summarising files, gathering information for Underwriters and dealing with new enquiries and queries via the telephone and through written contact.
  • You will be involved in checking policy wording, demonstrating an in-depth knowledge of policy coverage and be able to discuss this confidently with external and internal clients.
  • You will also need to ensure that systems are maintained and updated as required. Importantly, you will develop and maintain excellent working relationships with key clients and brokers in the UK and Europe ensuring a consistently high level of service.

  • This will suit someone who has excellent communication skills with the ability to liaise at all levels and the ability to develop business relationships.
  • You will need to have strong organisational and analytical skills and the ability to prioritise your workload often within tight deadlines whilst still maintaining a high attention to detail.
  • Be able to demonstrate an interest in a sales/client facing role, be comfortable in a commercial negotiating environment, have a strong desire to succeed and be willing and able to gain knowledge quickly in order to successfully analyse risks, devise commercially viable solutions and manage relationships.
  • Above all, to be successful in this role you need to show enthusiasm, drive and a positive working attitude.

For this you will be rewarded with the opportunity for a very successful career within an expanding global company.

Senior PR Account Manager
Tunbridge Wells
£28 - 36,000 depending on experience
Permanent
An independent PR and marketing agency are looking for a Senior Account Manager to join their team. Your key duties will be: To take responsibility for the management and retention of allocated PR accounts ...

An independent PR and marketing agency are looking for a Senior Account Manager to join their team.

Your key duties will be:

  • To take responsibility for the management and retention of allocated PR accounts
  • Working closely with the Account Director, you will need to ensure the proactive development of PR activities and implement strategies with your clients.
  • Regular daily contact is required as well as attending client meetings. In order to do this effectively you must develop strong working relationships with clients, journalists and relevant publications.
  • As an accomplished writer you will be researching, writing and distributing press releases to targeted media and write and edit client in-house magazines, articles, blogs and more. Within this remit candidates will also coordinate photo shoots, organise events, press conferences, exhibitions and press visits.
  • There is also administrative work to complete such as providing written monthly reports, managing the press cuttings service and collating targeted media lists.

    In order to be successful candidates will:
  • Pitch new business to clients and attend industry networking events.
  • This would suit someone who has agency experience and good knowledge of B2C and B2B Media Public Relations experience in either, travel, events or business tourism; ideally 5 years minimum experience would be required.
  • Key attributes for this position are an ambitious and committed self-starter, confident working under pressure, managing multiple projects, and gravitas in client meetings. If you have a natural passion for achieving results and have the experience required, this is the job for you.
  • This role would suit a good solid Account Manager looking to step up the ladder to that of a Senior Account Manager.

You will also have:

  • Proven experience of managing Account Executives to deliver activity to deadlines and have the ability to prioritise tasks appropriately for multiple clients.
  • This vacancy requires you to be able to offer solid client counsel and advice with the support of an Account Director.
  • The ideal candidate you will need excellent attention to detail, good media knowledge and track record of gaining coverage, social media including content creation and planning activity against strategy, and have an integrated results-driven approach.

Driving licence and car desired but not essential. An enthusiastic and driven person is key for this vacancy in order to hit the ground running.

Family Legal Secretary
Bexleyheath
£18 - 24,000 depending on exp
Permanent
A well-established law firm in the South East is looking to recruit a Family legal secretary. The prime role of the legal secretary is to provide direct support to a fee earner and their team who deal with divorce, children and will be based in the...

A well-established law firm in the South East is looking to recruit a Family legal secretary. The prime role of the legal secretary is to provide direct support to a fee earner and their team who deal with divorce, children and will be based in the care division. This will include, but will not be limited to providing a wide range of secretarial duties. As a legal secretary you will be expected to use a high degree of self-management and initiative.

Your duties will include:
• Diary management
• Digital dictation and day to day administration tasks
• Preparing rooms for meetings and undertaking office management duties such as ordering stationery.

This would suit candidates with recent previous Family legal secretarial experience. Candidates will also be considered if they have completed their ILEX and have some legal experience. You must have excellent IT skills in Word and Excel. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail.

A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role. IT is essential that you must possess an ILEX legal secretarial diploma.

Legal Administration Assistant
Hove, East Sussex
£16 - 17,000
Permanent
One of the fastest growing law firms in the South East is looking to recruit a Legal Administration Assistant. • The purpose of this role is to assist the team with specific opening of conveyancing files and general office administration....

One of the fastest growing law firms in the South East is looking to recruit a Legal Administration Assistant.


• The purpose of this role is to assist the team with specific opening of conveyancing files and general office administration.
• This position is based in based on the reception, therefore will require a candidate with good all round administrative and communication skills.
• You will be required to work in a small team; will need strong Microsoft Office skills; coupled with a confident telephone manner.
• Duties will include filing, photocopying, scanning and assisting completing conveyancing files with some work for the private client team.
• Over flow typing so a minimum speed of 40 wpm is required.


• This would suit a candidate who has completed their ILEX level 3 diploma with either some legal experience or administration experience within a professional services firm.
• If you have not completed your ILEX, then you will need to be educated to ‘A’ level standard.



This is working for a multi-branch, multi-disciplinary, consumer lead high street law firm. For the right candidate this is a fantastic opportunity for someone who is looking to pursue a legal career with their first step on the ladder or gain solid experience in a legal environment particularly in Conveyancing.

Conveyancing Legal Secretary
Worthing, West Sussex
£21 - 23,000
Permanent
A well-established law firm in the South East is looking to recruit a Residential Conveyancing legal secretary. The prime role of the legal secretary is to provide direct support to fee earners and their teams. This will include, but will not be...

A well-established law firm in the South East is looking to recruit a Residential Conveyancing legal secretary. The prime role of the legal secretary is to provide direct support to fee earners and their teams. This will include, but will not be limited to providing a wide range of secretarial duties. As a legal secretary you will be expected to use a high degree of self-management and initiative.


Your duties will include:
• Diary management
• Digital dictation and day to day administration tasks
• Preparing rooms for meetings and undertaking office management duties such as ordering stationery.

This would suit candidates with recent previous Residential Conveyancing legal secretarial experience. You must have excellent IT skills in Word and Excel. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail.


A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role. IT is essential that you must possess an ILEX legal secretarial diploma.

Conveyancing Legal Secretary/Paralegal/Legal Executive
Crediton, Devon
£18 - 21,000
Permanent
An established law firm primarily based in the South East is looking to recruit an experienced Conveyancing legal secretary or Paralegal or Legal Executive for the Crediton office in Devon. This is to provide support in a wide range of secretarial...

An established law firm primarily based in the South East is looking to recruit an experienced Conveyancing legal secretary or Paralegal or Legal Executive for the Crediton office in Devon. This is to provide support in a wide range of secretarial duties for fee earners in the office. As a legal secretary you will be expected to use a high degree of self-management and initiative.

Your duties will include diary management, digital dictation and day to day administration tasks. It could also include preparing rooms for meetings and undertaking office management duties such as ordering stationery. This would suit candidates with recent previous legal secretarial experience particularly in Residential Conveyancing, as this will be dealing with cases that specialise in Wills and Probate. You must have excellent IT skills in Word and Excel and possess a secretarial qualification. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail. A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role.

You will need to have completed your ILEX legal secretarial diploma in order to be considered for this role or if a Paralegal or Legal Executive a law degree and LPC. This would be ideally suited to someone who is looking for more than just a secretarial role as this position will give you scope to get more involved.

Conveyancing Legal Secretary
Chiswick, South West London
£23 - 25,000 + London Weighting of £2,500
Permanent
An established law firm primarily based in the South East is looking to recruit an experienced Residential Conveyancing legal secretary to work in their Chiswick office, West London. This is to provide support in a wide range of secretarial duties for...

An established law firm primarily based in the South East is looking to recruit an experienced Residential Conveyancing legal secretary to work in their Chiswick office, West London. This is to provide support in a wide range of secretarial duties for two partners in the Property department. As a legal secretary you will be expected to use a high degree of self-management and initiative.


Your duties will include diary management, digital dictation and day to day administration tasks. It could also include preparing rooms for meetings and undertaking office management duties such as ordering stationery. This would suit candidates with recent previous legal secretarial experience particularly in Residential Conveyancing, as this will be dealing with high net-worth clients; an experienced Paralegal will also be considered. You must have excellent IT skills in Word and Excel and possess a secretarial qualification. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail. A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role.


You will need to have completed your ILEX legal secretarial diploma in order to be considered for this role. This would be ideally suited to someone who is looking for more than just a secretarial role as this position will give you scope to get more involved.

Private Client Legal Secretary
Guildford, Surrey
£26 - 30,000 depending on exp.
Permanent
An established law firm primarily based in the South East is looking to recruit an experienced Private Client legal secretary who also has experience of Personal Injury. This is to provide support in a wide range of secretarial duties partners and...

An established law firm primarily based in the South East is looking to recruit an experienced Private Client legal secretary who also has experience of Personal Injury. This is to provide support in a wide range of secretarial duties partners and lawyers who cover Wills, Probate and Personal Injury. As a legal secretary you will be expected to use a high degree of self-management and initiative.


Your duties will include diary management, digital dictation and day to day administration tasks. It could also include preparing rooms for meetings and undertaking office management duties such as ordering stationery. This would suit candidates with recent previous legal secretarial experience particularly in Residential Conveyancing, as this will be dealing with high net-worth clients. You must have excellent IT skills in Word and Excel and possess a secretarial qualification. You will need to be able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail. A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role.


You will need to have completed your ILEX legal secretarial diploma in order to be considered for this role. This would be ideally suited to someone who is looking for more than just a secretarial role as this position will give you scope to get more involved.

Chinese speaking Import / Export Administrator
BIggin Hill
£20,000 per annum
Permanent
This is an exciting opportunity to join a well established organistion based in Biggin Hill Kent as an Import Export Administrator. Duties will include: • To help provide an International service and deliver excellent customer...

This is an exciting opportunity to join a well established organistion based in Biggin Hill Kent as an Import Export Administrator.


Duties will include:


• To help provide an International service and deliver excellent customer service.
• To ensure that all import and export files and documents comply with Customs Procedures.
• Assisting with the raising of invoices and purchase orders.
• Using internal systems including Word and Excel
• Monitoring and scheduling deliveries.
• Dealing with queries and delivering accurate information.
• Maintain an organised work space during busy periods.
• Delivering excellent customer service to all customers over the telephone and via email
• Managing customer queries relating to orders and shipments, providing updates
• Account management


Skills:


• Interested candidates must be fluent in Chinese and English Language
• Have previous experience in an Export Import role
• Have excellent communication skills with good admin and organisational skills
• A good level of numeracy and literacy

Data Entry Administrator
Bromley
£20 - 22,000
Permanent
This is a great opportunity to join a well-established organisation in central Bromley and becoming part of an ever growing team! • To deal with your own customer and supplier queries • Ensure all logs (cheques / refunds / notices) are...

This is a great opportunity to join a well-established organisation in central Bromley and becoming part of an ever growing team!
• To deal with your own customer and supplier queries
• Ensure all logs (cheques / refunds / notices) are accurate and up to date
• To monitor and analyse customer data
• Making sure all documents and procedures are kept up to date and making any amendments accordingly
• Management of BQAs (Billing Query Actions) to query Billing Errors, and chase any outstandidng queries
• Creating payment spreadsheets as per customer specifications, whilst dealing with general billing enquiries
• Ensuring that the customer invoice cycle understood and kept updated and validated
• Manage workload using Outlook tasks and ensure emails are processed within dedicated timescales
• To assist all new clients from the outset and build positive working relationships
• Preparation for customer meetings and assisting with the tender process and documentation
Experience
• Experience of working with data manipulation and validation
• Advanced IT skills incluing MS Word and Ms Excel
• A proactive customer service approach and problem solving skills
• Excellent communication skills both written and spoken with a high level of numeracy and literacy
• A-C grade GCSE in Maths and English essential
• Strong attention to detail
Hours
Full-time hours - Monday to Friday 0900-1730
PLEASE NOTE WE ARE ONLY LOOKING FOR CANDIDATES LIVING IN THE LOCAL AREA. WE ARE UNABLE TO CONSIDER CANDIDATES APPLYING FROM NORTH, EAST OR WEST LONDON.

Experienced Senior Administrator
Tunbridge Wells
£18,000 - £22,000 PA
Permanent
A small practice is looking for a reliable Office Administrator who will also be assisting the company director as required. The key tasks of the office administrator will include simple book keeping, diary management and appointment booking as...

A small practice is looking for a reliable Office Administrator who will also be assisting the company director as required.
The key tasks of the office administrator will include simple book keeping, diary management and appointment booking as well as liaising with members of the public and dealing with general office management tasks as required. The ideal candidate will be competent in prioritising and working with little supervision. They will be self-motivated and trustworthy.
The office administrator ensures smooth running of our company’s offices and contributes in driving sustainable growth.
Responsibilities
•Coordinate office activities and operations to secure efficiency and compliance to company policies
•Supervise administrative staff and divide responsibilities to ensure performance
•Manage agendas/travel arrangements/appointments etc. for the upper management and sub contractors
•Manage phone calls and correspondence (e-mail, letters, packages etc.). A good phone manner and experience in dealing with difficult members of the public would be essential.
•Support simple budgeting and book keeping procedures
•Create and update records and databases with personnel, financial and other data
•Track stocks of office supplies and place orders when necessary
•Submit timely reports and assist in preparing presentations/proposals as assigned
•Manage company blog postings and social media posts/accounts as well as update website as required
•Assist colleagues whenever necessary

You must have experience of using both Apple Mac and MS Office and therefore be able to utilise your excellent IT skills. You will need to be self-motivated, have an excellent telephone manner and be confident in your work approach.

E-Commerce Retail Account Manager
West End, London
£40 - 50,000 + bonus
Permanent
A new and exciting concept has arrived for mobile shopping. My client requires experienced Retail Account Managers. You will mainly work towards local retailers and therefore it is an advantage if you have good experience and network in...

A new and exciting concept has arrived for mobile shopping. My client requires experienced Retail Account Managers.

  • You will mainly work towards local retailers and therefore it is an advantage if you have good experience and network in the London retail sector.
  • In this role you will have a strong focus on managing and advising retailers on how to optimise and fully implement this new service.

Responsibilities:

  • Client on-boarding and implementation with particular focus on affiliate network connected retailers, to include uploading and maintenance of retailers products offering the clients’ app
  • Managing relations with affiliate network representatives

Skills:

  • Previous experience in retail/e-commerce with B2B clients
  • Professional relationship building experience and strong network and relevant contacts in the retail industry
  • Strong relevant academic background

Qualities required:

  • Self-motivated with high personal drive with entrepreneurial spirit
  • Fearless, innovative and solution-orientated
  • Ability to work independently and in a team
  • Taking responsibility and ownership and contribute to your own development
  • Technical understanding and interest
  • Outgoing and enjoy building new relationships
E-Commerce Senior Sales Manager
West End, London
£40 - 50,000 + bonus
Permanent
A new and exciting concept has arrived for mobile shopping. My client requires experienced Retail Senior Sales Managers. Responsibilities: You will mainly work towards local retailers and therefore it is an advantage if you have...

A new and exciting concept has arrived for mobile shopping. My client requires experienced Retail Senior Sales Managers.

Responsibilities:

  • You will mainly work towards local retailers and therefore it is an advantage if you have good experience and network in the London retail sector.
  • In this role you will have a strong focus on developing new business opportunities and advise retailers on how to optimise and fully implement this new service.
  • Experience of working successfully with B2B sales where you manage the contact from first contact through meetings, contract implementation and management of existing clients.

Skills:

  • Previous experience in retail/e-commerce with B2B clients
  • Relevant work experience in a digital environment
  • Professional relationship building experience and strong network and relevant contacts in the retail industry
  • Strong relevant academic background

Qualities required:

  • Self-motivated with high personal drive with entrepreneurial spirit
  • Fearless, innovative and solution-orientated
  • Leadership skills and the ability to work independently and in a team
  • Taking responsibility and ownership and contribute to your own development
  • Technical understanding and interest
Digital Marketing Director - Retail
West End, London
£45 - 60,000 depending on experience
Permanent
A new and exciting concept has arrived for mobile shopping. My client requires an experienced International Digital Marketing Director. Responsibilities: Planning and implementation of a marketing strategy plan, in close...

A new and exciting concept has arrived for mobile shopping. My client requires an experienced International Digital Marketing Director.

Responsibilities:

  • Planning and implementation of a marketing strategy plan, in close cooperation with the clients teams in Stockholm and London.
  • Planning and implementation of design and development and campaign activities for the London operations.
  • Tracking and analysis of results of marketing activities

Skills:

  • At least 5 years’ experience in digital marketing
  • Relevant work experience in a digital environment
  • Experience from professional relationship building
  • Relevant academic background
  • Strong network and relevant contacts in the retail industry

Qualities required:

  • Self-motivated with high personal drive with entrepreneurial spirit
  • Fearless, innovative and solution-orientated
  • Leadership skills and the ability to work independently and in a team
  • Taking responsibility and ownership and contribute to your own development
  • Technical understanding and interest
  • Outgoing and enjoy building new relationships
Tecnical & Integration Manager
West End, London
£30 - 45,000 depending on exp.
Permanent
A new and exciting concept has arrived for mobile shopping. My client requires an experienced Technical & Integration Manager. Responsibilities: Implementation Management: Manage the implementation of my client’s...

A new and exciting concept has arrived for mobile shopping. My client requires an experienced Technical & Integration Manager.

Responsibilities:

Implementation Management:

  • Manage the implementation of my client’s solution at retailers and affiliate networks, with the contribution of the retailer and with support from the clients Stockholm branch.
  • Support all phases of the on-boarding process, from mapping customers’ needs, design and solution preparation to tests and validation before going live.
  • Responsibility for integration of my clients’ solution, preparation, technical specification, technical support for the retailers.
  • Implementing technical solutions required for affiliate networks.
  • Coordinate between the London teams and the retailer’s team to deliver on time, with quality and scope validated.
  • Collaboration with the team in Stockholm to design, execute and improve the integration process with retailers and develop processes/practices and complete related documentation.

Supporting the sales team:

  • With maintenance apps and the clients’ apps and the identification/resolution of bugs
  • Support sales process during sales meetings to ensure the retailer perceives the app as a simple and attractive solution to integrate with
  • Design and prepare solution proposals for the retailers
  • Manage local relationships with the e-commerce platform providers

Skills:

  • Experience of working with integrations such as payment solutions or selling IT
  • Expertise of technical/IT sales and Aps
  • Experience from retail, preferably e-commerce, and from relationship building sales
  • Relevant academic background
  • Based in London, mobility is required (UK and Europe)

Qualities required:

  • Professional, structured and quality-conscious
  • Responsible, independent and driven
  • Fearless, proactive and results and solutions-orientated and innovative
  • Service minded and persistent in your contact with customers
  • Able to clearly explain and engage with people
Experienced Field Printer & Photocopier Engineer
South East & London
£20 - 25,000 + car ++
Permanent
A South East Print management company is looking to expand their business and is in need of a Field print and copier engineer. The company provides print management solutions which includes repairs, sales of printers and photocopiers across London and...

A South East Print management company is looking to expand their business and is in need of a Field print and copier engineer. The company provides print management solutions which includes repairs, sales of printers and photocopiers across London and the South East.

• Relevant experience repairing and servicing laser printers and photocopiers to a high standard at component level
• The more manufacturers and models covered the better
• Network experience including scan to email / folder preferable, but not essential as training provided.
• Full UK driving license.
• This is a full time position reporting to our head office in Kent
• For engineers based further away they operate a drop and collection point for paperwork and parts
• Salaries are reviewed on a regular basis, and staff are rewarded based on their performance and knowledge
• They offer excellent career prospects and training, and the salary is negotiable depending on the candidate’s relevant experience and qualifications


Benefits:
• Mobile phone, laptop, expenses and uniform
• Manufacturer and in-house training provided
• Company Vehicle: Engineers are provided with a company vehicle to use to complete their job and for personal use


Skills:
• Our ideal candidate will have a can-do attitude and a strong focus towards customer service
• They take great pride in their image and appearance to our customers, and rely on our engineers to help promote this professional image
• Ideally this candidate will have good networking skills, but this is not a requirement as successful candidates will receive in-house and manufacturer training
• Additional skills working on plotters, scanners, card As this is a field based position, candidates will need to be self-motivating and able to work on their own, as well as part of a team
• Timekeeping and communication are key for this role
• They promote a team environment that encourages engineers to share knowledge and experience with their colleague
• The candidate must have relevant experience repairing and servicing printers and photocopiers within the last 3 years, and must have a minimum of 3 years’ experience
• They are specifically looking for component level engineers with strong skills in diagnosing faults

Legal Secretary - Private Client
Hove, East Sussex
£18 - 22,000 depending on exp.
Permanent
A leading regional law firm in the South East is looking to recruit an experienced Legal secretary to work in the Private Client department. The firm provides proactive, responsive and quality legal services across a range of sectors. This is to work...

A leading regional law firm in the South East is looking to recruit an experienced Legal secretary to work in the Private Client department. The firm provides proactive, responsive and quality legal services across a range of sectors. This is to work for a Partner who is the head of the department, plus one to two others. Your key responsibilities will be:


• To ensure documents and correspondence are processed quickly and accurately, including the appropriate use of the firms case management system
• Attend to clients both on the phone and in person
• Ensure that the firms file management procedures are accurately adhered to
• To set up new files and instructions from fee earners promptly and accurately
• Make travel arrangements as and when required
• Make appointments, arrange meetings and maintain an up to date diary
• Maintain time records of telephone calls, letters and attendances on clients
• To undertake any other duties which from time to time may be allocated


Skills and attributes required for the role:

• Ability to take responsibility to deliver quality service to clients
• Excellent telephone manner
• Good time management and organisational skills
• Excellent interpersonal/communication skills (both written and oral)
• Excellent team player and willingness to provide support to other secretaries
• Flexible work attitude, prioritising workload
• Confident and professional
• Good knowledge of IT skills to include Word, Excel, Outlook, Case management system and previous digital dictation systems
• Fast and accurate typing speeds of 70wpm


For this position recent previous Private Client legal secretarial experience in Wills, Tax, Trust and Probate is required, but others areas of experience within law will be considered. This would suit an individual who possesses an ILEX legal secretarial diploma or other legal secretarial diploma.

Legal Secretary - Personal Injury
CIty of London
£22 - 25,000 depening on exp + London weighting
Permanent
A well-established law firm is looking to recruit a Personal injury legal secretary to join the company of a high street law firm who they a range of legal services. The prime role of the legal secretary is to provide direct support to 3 solicitors....

A well-established law firm is looking to recruit a Personal injury legal secretary to join the company of a high street law firm who they a range of legal services. The prime role of the legal secretary is to provide direct support to 3 solicitors. This will include, but will not be limited to providing a wide range of secretarial duties. As a legal secretary you will be expected to use a high degree of self-management and initiative.

Your duties will include:
• Diary management, digital dictation and day to day administration tasks.
• To include preparing rooms for meetings and undertaking office management duties such as ordering stationery.
Requirements:
• This would suit candidates with recent previous legal secretarial experience particularly in Personal Injury; however a Clinical Negligence legal secretary would also be considered.
• Excellent IT skills in Word and Excel and possess a secretarial qualification; this is essential.
• Able to demonstrate initiative, have the ability to work in a small team and pay strong attention to detail.
• A well organised secretary who is able to work under pressure and able to work to deadlines, with concise writing skills, spelling, punctuation and proof reading skills would suit this role.
• ILEX legal secretarial diploma