07563 559 137
Floss Agency is a dynamic forward thinking employment agency based in Tunbridge Wells. It serves companies and organisations in the South East. Floss’s reputation has been built by offering a personal but professional service that has been established for over 5 decades.
Floss provide quality permanent and contract staff.
This is a fantastic opportunity to join a prestigious organisation and become part of a professional customer service team!
On top of the salary there is an annual performance bonus, shift allowances and enhanced overtime rates.
The role:
Skills / Experience:
Hours of work
This role is based on a shift pattern (Monday - Sunday) including Bank Holidays.
Working 35 hours per week with shifts that start as early as 0630 and shifts that finish at midnight.
For any shift that finished at 2300 / 0000 an additional £10-£15 will be paid.
Tripple time for bank holidays or double time and day off in lieu.
After 6 months there will be the requirement to work overnight shifts for which an additional payment of £55 per night will be paid.
Private healthcare after qualifying period / free motor breakdown assistance / life insurance / eye care vouchers / flu jabs / company contributory pension scheme / 22 days annual leave rising to 25 days with level of service / interest free season ticket loans / discounts off products & service
Please only apply if you are completely flexible on these working hours.
COMMENCING AUGUST 2022
+ Annual Company Bonus
PLUS EVERY OTHER FRIDAY OFF FROM WORK WITHOUT COMING OUT OF YOUR ANNUAL LEAVE ENTITLEMENT!
These are full-time permanent positions working Monday to Friday 0830 to 1700.
We are looking for enthusiastic candidates with solid customer service and administration skills to join a busy, well established organisation in Bromley.
The role will involve speaking to customers over the phone and helping them with their queries and concerns. Updating accounts, processing payments on the systems and providing general support in the department.
Interested candidates will have a good level of numeracy and literacy, excellent customer service skills and confident IT skills.
Excellent benefits and flexible start and finish times!
(No weekends, evenings or bank holiday working).
COMMENCING SEPTEMBER 2022
Important: Please only apply if you can work full-time hours and do shift working.
Customer Service Advisers - Remote Working!
We are only able to accept candidates living in the UK.
£23,481 PA + £1,500 annual bonus + shift allowances - OTE 26.5K
+ Great Benefits
We are looking to recruit several experienced customer service advisers who have previous experience in a call centre or office environment handling both incoming and outgoing calls.
The position will require you to provide a high level of customer care whilst relaying information to policy holders and business partners.
These are permanent, full time remote roles. Interested candidates will have to have sufficient space at home to work from. Candidates must also have a working land-line as calls will be diverted due to the possibility of a poor mobile reception. A good Wi-Fi signal internet speed essential!
Hours are based on a 35-hour working week on a rota basis which will include some early mornings starts - (0630) and late evening finishes up (2230). You will also be required to cover some weekends. There will be an overnight shift element after 6 months, approx. 3 overnight shifts in a row every 8 weeks, for which an additional £55 per night will be paid.
Triple time paid or double time and a day off in lieu for any bank holiday working!
All equipment is provided / pc / screen etc..
Full training will also be provided.
STARTING AUGUST 2022
+ Annual Company Bonus up to £1,600 plus every other Friday off!
These are full-time permanent positions working Monday to Friday 0830 to 1700.
We are looking for enthusiastic candidates with solid customer service and administration skills to join a busy, well established organisation in Bromley.
The role will involve speaking to customers over the phone and helping them with their queries and concerns. Updating accounts, processing payments on the systems and providing general support in the department.
Interested candidates will have a good level of numeracy and literacy, excellent customer service skills and confident IT skills.
Excellent perks including; company bonus, alternate Fridays off (without coming out of your annual leave) up to 25 days holiday plus a fantastic company pension scheme.
(No weekends, evenings or bank holiday working).
OTE up to 30K PA
We are looking for individuals with exceptional customer service skills to work for a leading organisation in the Westerham, Kent.
Interested candidates will ideally have previous telephone based customer service experience or on-line chat experience. We will also consider candidates who have been working in the retail sector looking to get into an office environment.
These are permanent positions working Monday to Friday 0830 - 1700 (no evenings or weekends).
Excellent benefits which include company bonus up to £300 per month, 25 days paid annual leave plus all bank holidays off. There is also free on-site parking.
Apply now for immediate consideration!
Benefits:
Company bonus
Fee onsite parking
Contributory Pension Scheme of 5% / employer 4%
2 x Life Assurance
25 days holiday
Employee Assistance Programme
Medical Cash plan
Free parking
Dress down Friday’s
This is a permanent role working for a successful company who have over 100 million pounds worth of investments in the UK as well as in Europe. The company’s Head Office is based in Switzerland.
Working in a small friendly team you will be managing the day-to-day queries from customers. This will involve monitoring alerts, taking details of faults / maintenance issues and arranging repairs. You will be booking Engineers visits and providing the customer with updates and feedback.
Suitable applicants will need to have excellent communication and negotiation skills along with the ability to manage customer expectations. Good administrational and IT skills are essential with confident Word and Excel skills.
Hours of work: Monday to Friday 0900 to 1730.
Benefits include: 25 days annual leave plus all statutory public holidays.
We are looking for an experienced individual with a background in Electrical / Engineering who has previous experience and knowledge of installing and monitoring residential solar systems. The role will be an office-based position with some occasional site inspections / visits. You will be responsible for dealing with technical queries relating to the solar systems. This will involve liaison with external Engineers / Contractors regarding customer maintenance and repairs. You will be assessing and obtaining quotations and ascertaining what is the best course of action.
The role would also suit an experienced Electrician looking for a more office-based role.
Normal hours of work are Monday to Friday 0900 to 1730.
A Company car / allowance is provided so a full driving licence is essential.
Benefits also include: 25 days paid annual leave plus all statutory days and company pension scheme.
FULL TRAINING IS PROVIDED
We are looking for a number of Production Assistants to work for a successful, well established business in Tunbridge Wells. These are full-time permanent positions.
The role will involve the production of items in a print production department. Working as part of a team you will be downloading designs and print jobs and monitoring production. This will involve loading ink machines and carrying out quality control inspections. Other duties will include packing orders and arranging deliveries. You will also help with loading / unload deliveries (so there will be some light lifting).
Hours of work are on a full-time basis Monday to Friday.
There will be the requirement to work a shift pattern during the company's busiest period which is from April - September.
April - September: 0600-1400 / 0900-1700 / 1400-2200
October - March: 0845-1700
Interested applicants will need to be flexible on working hours.
Benefits: A great working environment with social activities / 26 days paid annual leave plus all bank holidays / company contributory pension scheme / private medical cover (after qualifying period) / free on site parking.
These are permanent, time time only roles (plus 5 inset days)
We are excited to be looking for three enthusiastic Cover Supervisor to join the team, starting as soon as possible.
The successful candidates will have proven experience in front of a classroom and will join a professional, enthusiastic and well-respected team of four.
The role of the Cover Supervisor is to supervise whole classes during short-term absence of teachers. They must ensure a safe and engaging working environment for classes whose teacher is absent in order for all students to be able to access and complete the work set by the member of teaching staff.
The post holder will be required to respond to pupil’s general questions but will not be expected to undertake any planning, preparation, delivery or assessment of pupils’ progress and/or development. You will also be expected to manage the behaviour of the class, in accordance with the School’s behaviour policy. It will be essential to work with the students to ensure they are getting the most of out of the lesson and to facilitate their learning as much as possible.
When there are no lessons requiring cover, Cover Supervisors are expected to use their initiative to support teaching/learning throughout the school by undertaking tasks in various areas of the school, including but are not limited to: lessons/Enrichment Activities, Registration, Library, PHSE Activities, School day trips, and Examination Invigilation.
Permanent, term time only (plus five inset days)
Hours: 35 hours per week - 8:00 to 16:00 daily with two short breaks for lunch.
Plus 1,500K Bonus (paid quarterly)
This is a permanent fulltime positon working for a prestigious, global organisation.
There will be an opportunity for hybrid working.
Based on 35 hours per week.
Shifts covering 8am to 6pm Monday to Friday (8-4, 9-5, 10-6) and the occasional Saturday from 9am to 1pm.
The company will provide you with competitive annual leave and contribute up to 6.5% towards a company pension scheme. You will have access to a range of discounts on products, as well as vouchers and discounts for high street and online retailers. You will also benefit from our company bonus scheme, Private Medical Cover, competitive annual leave, annual Flu vaccination, annual Eye Care vouchers, discounted Insurance, Roadside Assistance free after 6 months’ probation, Corporate Social Responsibility and an Interest free season ticket loan after probation.
This is a great opportunity to work for a successful corporation in a busy Administrative role.
This role will be a hybrid position so you will have the opportunity to work as part of a team.
Main Duties:
Requirements:
Hours of work:
Monday to Friday - 0900 to 1700 and 0930 to 1730
Excellent benefits to include: company bonus scheme / 22 days leave rising to 25 days with length of service / health insurance / company contributory pension scheme / life insurance / free motor breakdown assistance and remote working!
URGENT OPENING!
We are looking for an Accounts Assistant to work for a successful and expanding organisation in Crowborough who also have offices in Europe.
This will be a permanent role working Monday to Friday 0900-1730.
The ideal candidate will have a minimum of 18 months experience within a similar role with a good understanding of the accounting process.
Be able to work as part of a team, with good keyboard skills.
There will be an opportunity to develop the role for the right candidate!
STARTING SEPTEMBERT 2022
This is a Full time position working 37 hours per week, Hours: 8.15am to 4.30pm (Term Time Only role)
Working for a prestigious school in the Sevenoaks area we are looking to recruit a permanent Receptionist.
Main Duties:
Experience:
STARTING SEPTEMBER 2022
This is a permanent, full-time role working 37 hours per week Monday - Friday but Term Time Only
Based in Tunbridge Wells working in an educational setting.
Overview:
Core Responsibilities:
Experience:
We are looking to recruit an Exams Assistant for a school in the Tunbridge Wells area.
STARTING SEPTEMBER 2022
This is a permanent, Term-Time Only plus inset days (39 weeks per year) and up to 2 weeks during the exams results period in August (additional time paid on claim)
Full time, 37 hours per week - Monday to Friday
Overall Responsibility:
STARTING SEPTEMBER 2022
This is a Term Time Only role working 39 weeks per year.
We are looking to appoint an experienced and committed Assistant Data Manager, ideally from an educational background, to work with the Data Manager in the porting the strategic direction of the school in its use of data and the development and maintenance of the School's Management Information System (currently SIMS) and other data handling tools/software.
Overall Responsibility:
Requirements:
The successful candidate will have strong data management experience, the ability to work on their own initiative and a positive and proactive approach. The ability to communicate data clearly and concisely with a range of individuals, excellent organisational skills combined and the ability to work well under pressure to tight deadlines is essential.
Hours of Work:
37 per week - Monday to Friday - 0830 - 1630
PLUS DISCRETIONARY ANNUAL BONUS UP TO £1,680 AND EVERY OTHER FRIDAY OFF (WITHOUT COMING OUT OF YOUR ANNUAL LEAVE ENTITLEMENT)!
Summary of Role
To provide monitoring support to ensure the business complies with all relevant regulations and to contribute to the management of conduct risk, including culture and quality assurance, to ensure the fair treatment of customers.
Key Responsibilities & Duties
Knowledge, Skills and Experience
Qualifications
Additional Information
As well as an opportunity to work with talented people we offer a competitive salary, life cover, pension scheme into which the company will contribute up to 10% of total earnings and a performance based discretionary bonus scheme.
URGENT OPENING
We are looking for a Lettings Negotiator to work for a well established sales and lettings agents based in Tunbridge Wells.
The role will involve taking on new lettings and liaising with landlords, dealing with lettings enquiries, negotiating rates and carrying out site visits.
Benefits include: Car parking, commission, 20 days leave plus bank holidays and mileage allowance.
Hours are Monday to Friday 1000 to 1830 with every other Sat morning.
Experience preferred but candidates with a sales / customer service background will be considered.
Interested candidates will need to have their own transport and a full driving licence.
URGENT OPENING!
We are looking for an Accounts Assistant to work for a successful and expanding organisation in Crowborough who also have offices in Europe.
This will be a permanent role offering part-time working.
The ideal candidate will have a minimum of 18 months experience within a similar role with a good understanding of the accounting process.
Be able to work as part of a team, with good keyboard skills.
There will be an opportunity to develop the role for the right candidate!
These are permanent roles which offer hybrid working!
Do you have exceptional communication skills and have experience of working in an office based customer service/contact centre environment? Do you have an interest in travel and a genuine desire to provide exceptional and professional customer service to customers? Then this will be the role for you!
We’re looking for enthusiastic and confident individuals with an excellent telephone manner to join a friendly and hardworking Travel Support Team. You will proactively support customers who call in for assistance regarding their policy, providing accurate information in response to their enquiry. You will also respond to enquiries relating to existing claims, and update systems with all conversations and documents received. You will handle customer escalations positively, ensuring that any unresolved issues are highlighted to your manager.
Hours: Based on 35 hours per week. Shifts covering 9am to 5pm Monday to Friday.
You will provided with competitive annual leave and contribute up to 6.5% towards a company pension scheme. You will have access to a range of discounts on products, as well as vouchers and discounts for high street and online retailers. You will also benefit from our company bonus scheme, Private Medical Cover, competitive annual leave, annual Flu vaccination, annual Eye Care vouchers, discounted Travel Insurance, Roadside Assistance free after 6 months’ probation, Corporate Social Responsibility and an Interest free season ticket loan after probation.
Plus £1500 Annual Bonus (paid quarlterly)
Do you have experience working within a claims department and would you like to work from home.
Your main duties will be:
Skills / Experience:
Hours of Work:
35 hours per week – Monday to Friday (No weekends or evenings)
Shifts are between 0800 and 1800 on a rota basis 8-4 9-5 10-6
All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)
Plus £1500 Annual Bonus (paid quarterly)
Do you have experience working within a claims department and would you like a hybrid role?
This role will be a mix of office based and homeworking.
Your main duties will be:
Skills / Experience:
Hours of Work:
35 hours per week – Monday to Friday (No weekends or evenings)
Shifts are between 0800 and 1800 on a rota basis 8-4 9-5 10-6
All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)