07563 559 137

info@flossagency.co.uk

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Customer Service Co-ordinators - Remote working!
Colchester
19,500K PA + 1.5K Annual Bonus

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on...

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on a full-time, permanent basis.

These positions will be remote working!

Your main duties will be:

  • Dealing with incoming calls from customers providing help and assistance
  • Providing advice and information regarding product and services
  • Updating and amending customer details
  • Working in line with policy and procedures

Skills / Experience:

  • Fulll training will be provided
  • Previous call handling experience is essential
  • Great customer service skills with a professional phone manner
  • Excellent communication skill both verbally and written
  • Good keyboard skills with a high level of accuracy
  • Reliable and enthusiastic

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

There will be a requirement to work some Sundays 0900-1700.

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)

If you have what we are looking for please send us you CV AS

Logistics Co-ordinator
Tunbridge Wells
20K PA
Permanent

Immedidate start!

This a key role that effects the customers experience!

What will you do?

  • Maintain uninterrupted shipping, proactively identifying risk due to few or unreliable suppliers
  • Manage our...

Immedidate start!

This a key role that effects the customers experience!

What will you do?

  • Maintain uninterrupted shipping, proactively identifying risk due to few or unreliable suppliers
  • Manage our shipping carriers and the end-to-end receipt and distribution of all goods
  • Supporting Sales with pricing and quotes, including for non-routine deliveries and air or sea freight
  • Post-Sales management, including dispatching and tracking deliveries

Skills that will help your application:

  • Experience of navigating Logistics turbulence caused by Covid and Brexit
  • Knowledge of commercial codes and incoterms
  • Experience of different carriers and same day couriers and contacts on which to draw
  • An exceptional eye for detail and quality control
  • A strong work ethic with an ability to thrive under pressure

Hours of work

Monday to Friday 0830 to 1730 (hour for lunch daily)

Free on-site parking