07563 559 137

info@flossagency.co.uk

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Customer Accounts Assistant
Tunbridge Wells
24K to 27K PA
Permanent

Overview

This is an exciting opportunity to work for a successful business handling customer account and billing enquiries on an international basis. It is a full-time permanent position working in a modern office in Tunbridge Wells.

...

Overview

This is an exciting opportunity to work for a successful business handling customer account and billing enquiries on an international basis. It is a full-time permanent position working in a modern office in Tunbridge Wells.

The role will involve:

  • Dealing with clients over the phone and by email
  • Handling client account queries
  • Dealing with billing issues and problem solving
  • Analysing data and reports
  • Creating management reports
  • Invoicing and account reconciliation
  • Some credit control & account monitoring
  • Updating client records

Experience:

  • Excellent communication skills
  • Customer focused with good problem-solving skills
  • A high level of numeracy and literacy
  • Ability to work in a fast-paced environment
  • Great attention to detail
  • Confident IT skills

Hours of work

Monday to Friday 0900 to 1700

Financial Accountant
Crowborough, East Sussex
35K-40K PA pro-rata
3 Month fixed term contract

We are looking to recruit a Financial Accountant or a Senior Accounts Assistant to work for a successful organisation in Crowborough initially on a 3-month fixed term contract. The hours of work will be full-time Monday to Friday 0900 to 1700 with the...

We are looking to recruit a Financial Accountant or a Senior Accounts Assistant to work for a successful organisation in Crowborough initially on a 3-month fixed term contract. The hours of work will be full-time Monday to Friday 0900 to 1700 with the opportunity for hybrid or remote working.

Duties will include:

  • Posting journals
  • Accrual and Prepayments
  • Bank reconciliations
  • Manging queries with bankers and other management from time to time
  • Carrying out reconciliation work as required from time to time
  • VAT returns
  • Experience of entries to Trial Balance stage
  • Analysing cash spent in month (Not Cashflow Forecasts)
  • Posting Payroll journals and analysing (There is no requirement to prepare the payroll, only post it
  • There may also be a requirement to assist with processing purchase ledger invoices

Software Used:

  • Xero
  • Work
  • Excel
  • Outlook

Skills:

A solid background in financial accounting

Previous knowledge of Xero or a similar accounting software

Confident user of MS Word

QBE or part-qualified

Be available for the duration of the contract

Claims Handlers
Croydon
£22,515 PLUS £1,500 Annual Bonus (paid quarterly)
Permanent

We are looking to recruit a number of claims handlers for a leading insurance provider & banking group on a full-time permanent basis.

You will be based in the busy company head office in central Croydon.

Your main duties will...

We are looking to recruit a number of claims handlers for a leading insurance provider & banking group on a full-time permanent basis.

You will be based in the busy company head office in central Croydon.

Your main duties will be:

  • To provide a professional and proactive response in assessing claims in line with policy and procedure
  • Handling all incoming and outgoing calls
  • Handle First Notification of Loss (FNOL) calls, entering relevant claims details
  • To monitor and manage claims ensuring all services are provided in a agreed timescales
  • Assessing new claims in accordance with policy terms and conditions
  • Identify and initiate any potential recoveries from 3rd parties
  • Handle any complaints in line with FCA guidelines

Skills / Experience:

  • Previous claims handling experience is essential
  • Excellent customer service and problem-solving skills
  • Strong attention to detail
  • Good communication skills both verbally and written

Hours of Work:

35 hours per week – Monday to Friday

Shifts are between 0800 and 1800 on a rota basis 8-4 9-5 10-6

Excellent benefits.

Claims Handlers - Remote
Croydon Remote Working
£20,085 PA + £1,500 Annual Bonus (paid quarterly)
Permanent

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a leading insurance provider & banking group on a full-time permanent...

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a leading insurance provider & banking group on a full-time permanent basis. These positions will be remote working!

Your main duties will be:

  • To provide a professional and proactive response in assessing claims in line with policy and procedure
  • Handling all incoming and outgoing calls
  • Handle First Notification of Loss (FNOL) calls, entering relevant claims details
  • To monitor and manage claims ensuring all services are provided in a agreed timescales
  • Assessing new claims in accordance with policy terms and conditions
  • Identify and initiate any potential recoveries from 3rd parties
  • Handle any complaints in line with FCA guidelines

Skills / Experience:

  • Previous claims handling experience is essential
  • Excellent customer service and problem-solving skills
  • Strong attention to detail
  • Good communication skills both verbally and written

Hours of Work:

35 hours per week – Monday to Friday (No weekends or evenings)

Shifts are between 0800 and 1800 on a rota basis 8-4 9-5 10-6

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)