07563 559 137

info@flossagency.co.uk

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Claims Handlers - Remote Working!
Bromley, Kent
19,500K - 21,800K PA + 1.5K Annual Bonus
Permanent

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a leading insurance provider on a full-time permanent basis. These...

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a leading insurance provider on a full-time permanent basis. These positions will be remote working!

Your main duties will be:

  • To provide a professional and proactive response in assessing claims in line with policy and procedure
  • Handling all incoming and outgoing calls
  • Handle First Notification of Loss (FNOL) calls, entering relevant claims details
  • To monitor and manage claims ensuring all services are provided in a agreed timescales
  • Assessing new claims in accordance with policy terms and conditions
  • Identify and initiate any potential recoveries from 3rd parties
  • Handle any complaints in line with FCA guidelines

Skills / Experience:

  • Previous claims handling experience is essential
  • Excellent customer service and problem-solving skills
  • Strong attention to detail
  • Good communication skills both verbally and written

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

Customer Service Co-ordinators - Remote working!
Bromley, Kent
19,500K - 20,500K PA + 1.5K Annual Bonus
Permanent

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on...

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on a full-time, permanent basis.

These positions will be remote working!

Your main duties will be:

  • Dealing with incoming calls from customers providing help and assistance
  • Providing advice and information regarding product and services
  • Upgrading and amending customer policies
  • Updating and amending customer details
  • Working in line with policy and procedures

Skills / Experience:

  • Previous call handling experience is essential
  • Great customer service skills with a professional phone manner
  • Excellent communication skill both verbally and written
  • Good keyboard skills with a high level of accuracy
  • Reliable and enthusiastic

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

There will be a requirement to work some Sundays 0900-1700.

If you have what we are looking for please send us you CV ASAP!

Customer Service Co-ordinators - Remote working!
London
19,500K - 20,500K PA + 1.5K Annual Bonus
Permanent

Plus 1.5K Annual Bonus & fantastic benefits.

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a...

Plus 1.5K Annual Bonus & fantastic benefits.

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on a full-time, permanent basis.

These positions will be remote working!

Your main duties will be:

  • Dealing with incoming calls from customers providing help and assistance
  • Providing advice and information regarding product and services
  • Upgrading and amending customer policies
  • Updating and amending customer details
  • Working in line with policy and procedures

Skills / Experience:

  • Previous call handling experience is essential
  • Great customer service skills with a professional phone manner
  • Excellent communication skill both verbally and written
  • Good keyboard skills with a high level of accuracy
  • Reliable and enthusiastic

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

There will be a requirement to work some Sundays 0900-1700.

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)

If you have what we are looking for please send us you CV ASAP!

On-Line Chat Advisers
Westerham, Sevenoaks
20,400K PA + Bonus
Permanent

We are looking for highly motivated customer service staff for a well established business in the Westerham, Sevenoaks area.

The role will involve liaising with domestic and commercial clients and suppliers via on-line chat, dealing with new...

We are looking for highly motivated customer service staff for a well established business in the Westerham, Sevenoaks area.

The role will involve liaising with domestic and commercial clients and suppliers via on-line chat, dealing with new sales enquires and providing advice and information regarding products and services.

The ideal candidates will have excellent communication skills, both verbally and written with great attention to detail.

Previous customer service experience on-line or telephone based is desirable although full training is provided.

Hours of work are Monday to Friday (no evenings, weekends or bank holidays working).

Benefits include: 25 days paid annual leave plus all bank holidays off, company bonus up to £300 per month, onsite care parking, employee assistance scheme and a company contributory pension scheme!

Please send us your CV for immediate attention.

Customer Service Advisers
Bromley, Kent
Up to 23K PA + Annual Bonus
Permanent

+ Annual Company Bonus

These are full-time permanent positions working Monday to Friday 0830 to 1615 and 0930 to 1715.

We are looking for enthusiastic candidates with solid customer service and administration skills to join a busy, well...

+ Annual Company Bonus

These are full-time permanent positions working Monday to Friday 0830 to 1615 and 0930 to 1715.

We are looking for enthusiastic candidates with solid customer service and administration skills to join a busy, well established organisation in Bromley.

The role will involve speaking to customers over the phone and helping them with their queries and concerns. Updating accounts, processing payments on the systems and providing general support in the department.

Interested candidates will have a good level of numeracy and literacy, excellent customer service skills and confident IT skills.

Excellent benefits and flexible start and finish times!

(No weekends / evenings or bank holiday working).

Customer Service Co-ordinators - Remote working!
Gillingham
19,500K - 20,500K PA + 1.5K Annual Bonus
Permanent

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on...

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on a full-time, permanent basis.

These positions will be remote working!

Your main duties will be:

  • Dealing with incoming calls from customers providing help and assistance
  • Providing advice and information regarding product and services
  • Updating and amending customer details
  • Working in line with policy and procedures

Skills / Experience:

  • Fulll training will be provided
  • Previous call handling experience is essential
  • Great customer service skills with a professional phone manner
  • Excellent communication skill both verbally and written
  • Good keyboard skills with a high level of accuracy
  • Reliable and enthusiastic

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

There will be a requirement to work some Sundays 0900-1700.

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)

If you have what we are looking for please send us you CV AS

Customer Service Co-ordinators - Remote working!
Chatham
19,500K - 20,500K PA + 1.5K Annual Bonus
Permanent

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on...

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on a full-time, permanent basis.

These positions will be remote working!

Your main duties will be:

  • Dealing with incoming calls from customers providing help and assistance
  • Providing advice and information regarding product and services
  • Updating and amending customer details
  • Working in line with policy and procedures

Skills / Experience:

  • Fulll training will be provided
  • Previous call handling experience is essential
  • Great customer service skills with a professional phone manner
  • Excellent communication skill both verbally and written
  • Good keyboard skills with a high level of accuracy
  • Reliable and enthusiastic

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

There will be a requirement to work some Sundays 0900-1700.

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)

If you have what we are looking for please send us you CV AS

Customer Service Co-ordinators - Remote working!
Chelmsford
19,500K - 20,500K PA + 1.5K Annual Bonus
Permanent

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on...

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on a full-time, permanent basis.

These positions will be remote working!

Your main duties will be:

  • Dealing with incoming calls from customers providing help and assistance
  • Providing advice and information regarding product and services
  • Updating and amending customer details
  • Working in line with policy and procedures

Skills / Experience:

  • Fulll training will be provided
  • Previous call handling experience is essential
  • Great customer service skills with a professional phone manner
  • Excellent communication skill both verbally and written
  • Good keyboard skills with a high level of accuracy
  • Reliable and enthusiastic

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

There will be a requirement to work some Sundays 0900-1700.

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)

If you have what we are looking for please send us you CV AS

Customer Service Co-ordinators - Remote working!
Newcastle
19,500K PA + 1.5K Annual Bonus
Permanent

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on...

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on a full-time, permanent basis.

These positions will be remote working!

Your main duties will be:

  • Dealing with incoming calls from customers providing help and assistance
  • Providing advice and information regarding product and services
  • Upgrading and amending customer policies
  • Updating and amending customer details
  • Working in line with policy and procedures

Skills / Experience:

  • Previous call handling experience is essential
  • Great customer service skills with a professional phone manner
  • Excellent communication skill both verbally and written
  • Good keyboard skills with a high level of accuracy
  • Reliable and enthusiastic

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

There will be a requirement to work some Sundays 0900-1700.

If you have what we are looking for please send us you CV ASAP!

Customer Service Administrator
Bromley, Kent
21K-23K PA + Bonus
Permanent

+ Annual Company Bonus

This s full-time permanent position working Monday to Friday 0830 - 1615 and 0930 - 1715 (35 hours per week).

We are looking for an enthusiastic candidate with solid customer service and administration skills to...

+ Annual Company Bonus

This s full-time permanent position working Monday to Friday 0830 - 1615 and 0930 - 1715 (35 hours per week).

We are looking for an enthusiastic candidate with solid customer service and administration skills to join a busy, well established organisation in Bromley.

The role will involve speaking to customers over the phone and helping them with their queries and concerns. Updating accounts, processing payments on the system and providing general support in the department.

Interested candidates will have a good level of numeracy and literacy, excellent customer service skills and confident IT skills.

Excellent benefits and flexible start and finish times!

Customer Service Admin
Bromley
21K to 23K PA
Permanent

Plus annual bonus

We are looking for a customer service professional for a well established financial organisation in the Bromley area.

Duties will include:

Dealing with inbound calls from customers

Providing information...

Plus annual bonus

We are looking for a customer service professional for a well established financial organisation in the Bromley area.

Duties will include:

Dealing with inbound calls from customers

Providing information regarding their plans

Handling payment and direct debit details

Logging information onto the database

Working in a team environment

Requirements:

An excellent telephone manner

Great customer service skills gained from within an office environment

Good IT skills along with a high level of numeracy and literacy.

Hours of Work:

Monday to Friday (office hours)







Customer Service Administrator
Bromley
19K to 23K PA
Permanent

This is a permanent, full time opportunity to work for a professional organisation in central Bromley.

The role will involve supporting customers over the phone and via email with their queries and concerns.

You will be processing...

This is a permanent, full time opportunity to work for a professional organisation in central Bromley.

The role will involve supporting customers over the phone and via email with their queries and concerns.

You will be processing quotations, updating customer accounts and sending and receiving emails.

Requirements:

Interested candidates will have a high level of numeracy and literacy with excellent written and spoken English.

Have a fantastic telephone manner with a high level of diplomacy and professionalism

Accurate keyboard skills and be confident working with databases

The ability to work well in a team whilst using your own initiative

Hours per week

This is a full time position covering office hours Monday to Friday

Customer Service Co-ordinators - Remote working!
Eastbourne
19,500K PA + 1.5K Annual Bonus
Permanent

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on...

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on a full-time, permanent basis.

These positions will be remote working!

Your main duties will be:

  • Dealing with incoming calls from customers providing help and assistance
  • Providing advice and information regarding product and services
  • Updating and amending customer details
  • Working in line with policy and procedures

Skills / Experience:

  • Full training will be provided
  • Previous call handling experience is essential
  • Great customer service skills with a professional phone manner
  • Excellent communication skill both verbally and written
  • Good keyboard skills with a high level of accuracy
  • Reliable and enthusiastic

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

There will be a requirement to work some Sundays 0900-1700.

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)

If you have what we are looking for please send us you CV AS

Customer Service Co-ordinators - Remote working!
Hastings
19,500K - 20,500K PA + 1.5K Annual Bonus
Permanent

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on...

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on a full-time, permanent basis.

These positions will be remote working!

Your main duties will be:

  • Dealing with incoming calls from customers providing help and assistance
  • Providing advice and information regarding product and services
  • Updating and amending customer details
  • Working in line with policy and procedures

Skills / Experience:

  • Fulll training will be provided
  • Previous call handling experience is essential
  • Great customer service skills with a professional phone manner
  • Excellent communication skill both verbally and written
  • Good keyboard skills with a high level of accuracy
  • Reliable and enthusiastic

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

There will be a requirement to work some Sundays 0900-1700.

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)

If you have what we are looking for please send us you CV AS

Part-Time Administrator
Uckfield
20K+ PA pro-rata
Permanent

This is a part-time permanent role working 20 hours per week for a successful, expanding business.

Days / times are negotiable subject to the needs of the business.

Main Duties

  • To provide essential admin support to...

This is a part-time permanent role working 20 hours per week for a successful, expanding business.

Days / times are negotiable subject to the needs of the business.

Main Duties

  • To provide essential admin support to the team
  • Answering the phone and dealing with client queries
  • Diary management, arranging internal & external meetings
  • Updating the database with client information
  • Producing and sending documents and correspondence
  • Filing, scanning and photocopying
  • Providing any other support as required

Skills / Experience

  • Previous admin / office experience essential
  • Excellent communication skills both verbally and written
  • Good organisational ability
  • A good working knowledge of MS Word and MS Excel
  • Accurate keyboard skills

This role will initially be based near Uckfield but will relocate to Sevenoaks in 6-8 months’ time.

Interested candidates will need to be able to travel to the Sevenoaks office in the future!

On-site car parking available.

Claims Handlers - Remote Working!
Bognor Regis
19,500K - 21,500K PA + 1.5K Annual Bonus
Permanent

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a leading insurance provider on a full-time permanent basis. These...

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a leading insurance provider on a full-time permanent basis. These positions will be remote working!

Your main duties will be:

  • To provide a professional and proactive response in assessing claims in line with policy and procedure
  • Handling all incoming and outgoing calls
  • Handle First Notification of Loss (FNOL) calls, entering relevant claims details
  • To monitor and manage claims ensuring all services are provided in a agreed timescales
  • Assessing new claims in accordance with policy terms and conditions
  • Identify and initiate any potential recoveries from 3rd parties
  • Handle any complaints in line with FCA guidelines

Skills / Experience:

  • Previous claims handling experience is essential
  • Excellent customer service and problem-solving skills
  • Strong attention to detail
  • Good communication skills both verbally and written

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

Customer Service Co-ordinators - Remote working!
Bognor Regis
19,500K - 20,500K PA + 1.5K Annual Bonus
Permanent

Plus 1.5K Annual Bonus & fantastic benefits.

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a...

Plus 1.5K Annual Bonus & fantastic benefits.

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on a full-time, permanent basis.

These positions will be remote working!

Your main duties will be:

  • Dealing with incoming calls from customers providing help and assistance
  • Providing advice and information regarding product and services
  • Upgrading and amending customer policies
  • Updating and amending customer details
  • Working in line with policy and procedures

Skills / Experience:

  • Previous call handling experience is essential
  • Great customer service skills with a professional phone manner
  • Excellent communication skill both verbally and written
  • Good keyboard skills with a high level of accuracy
  • Reliable and enthusiastic

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

There will be a requirement to work some Sundays 0900-1700.

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)

If you have what we are looking for please send us you CV ASAP!

Apply Now

Customer Service Assistants
Sevenoaks
20,400K PA + Bonus
Permanent

Plus company bonus and 25 days annual leave to start!

Are you currently working in retail or are you in a customer service role already and looking for a new work based challenge?

We are currently looking...

Plus company bonus and 25 days annual leave to start!

Are you currently working in retail or are you in a customer service role already and looking for a new work based challenge?

We are currently looking for candidates with great customer service and communication skills to work for a a well established company in the Sevenoaks area.

The role will involve handling incoming calls from customers requiring help and assistance.

You will be providing advice and information to the customer as well as problem solving.

Hours of work are Monday to Friday (no weekends or evenings).

e.g 0800-1630 / 0830-1700 / 0930-1800 early finishes on a Friday 1700!

Own transport desirable due to location.




Claims Handlers - Remote Working!
Poole
19,500K - 21,800K PA + 1.5K Annual Bonus
Permanent

Plus 1.5K Annual Bonus & fantastic benefits.

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a...

Plus 1.5K Annual Bonus & fantastic benefits.

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a leading insurance provider on a full-time permanent basis. These positions will be remote working!

Your main duties will be:

  • To provide a professional and proactive response in assessing claims in line with policy and procedure
  • Handling all incoming and outgoing calls
  • Handle First Notification of Loss (FNOL) calls, entering relevant claims details
  • To monitor and manage claims ensuring all services are provided in a agreed timescales
  • Assessing new claims in accordance with policy terms and conditions
  • Identify and initiate any potential recoveries from 3rd parties
  • Handle any complaints in line with FCA guidelines

Skills / Experience:

  • Previous claims handling experience is essential
  • Excellent customer service and problem-solving skills
  • Strong attention to detail
  • Good communication skills both verbally and written

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)

Claims Handlers - Remote Working!
Chichester
19,500K - 21,800 PA + 1.5K Annual Bonus
Permanent

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a leading insurance provider on a full-time permanent basis. These...

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a leading insurance provider on a full-time permanent basis. These positions will be remote working!

Your main duties will be:

  • To provide a professional and proactive response in assessing claims in line with policy and procedure
  • Handling all incoming and outgoing calls
  • Handle First Notification of Loss (FNOL) calls, entering relevant claims details
  • To monitor and manage claims ensuring all services are provided in a agreed timescales
  • Assessing new claims in accordance with policy terms and conditions
  • Identify and initiate any potential recoveries from 3rd parties
  • Handle any complaints in line with FCA guidelines

Skills / Experience:

  • Previous claims handling experience is essential
  • Excellent customer service and problem-solving skills
  • Strong attention to detail
  • Good communication skills both verbally and written

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

Customer Service Co-ordinators - Remote working!
Chichester
19,500K- 20,500K PA + 1.5K Annual Bonus
Permanent

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on...

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on a full-time, permanent basis.

These positions will be remote working!

Your main duties will be:

  • Dealing with incoming calls from customers providing help and assistance
  • Providing advice and information regarding product and services
  • Upgrading and amending customer policies
  • Updating and amending customer details
  • Working in line with policy and procedures

Skills / Experience:

  • Previous call handling experience is essential
  • Great customer service skills with a professional phone manner
  • Excellent communication skill both verbally and written
  • Good keyboard skills with a high level of accuracy
  • Reliable and enthusiastic

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

There will be a requirement to work some Sundays 0900-1700.

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)

If you have what we are looking for please send us you CV ASAP!

Claims Handlers - Remote Working!
Winchester
19,500K - 21,800K PA + 1.5K Annual Bonus
Permanent

Plus 1.5K Annual Bonus & fantastic benefits.

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a...

Plus 1.5K Annual Bonus & fantastic benefits.

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a leading insurance provider on a full-time permanent basis. These positions will be remote working!

Your main duties will be:

  • To provide a professional and proactive response in assessing claims in line with policy and procedure
  • Handling all incoming and outgoing calls
  • Handle First Notification of Loss (FNOL) calls, entering relevant claims details
  • To monitor and manage claims ensuring all services are provided in a agreed timescales
  • Assessing new claims in accordance with policy terms and conditions
  • Identify and initiate any potential recoveries from 3rd parties
  • Handle any complaints in line with FCA guidelines

Skills / Experience:

  • Previous claims handling experience is essential
  • Excellent customer service and problem-solving skills
  • Strong attention to detail
  • Good communication skills both verbally and written

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)

Claims Handlers - Remote Working!
Portsmouth
19,500K - 21,800K PA + 1.5K Annual Bonus
Permanent

Plus 1.5K Annual Bonus & fantastic benefits.

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a...

Plus 1.5K Annual Bonus & fantastic benefits.

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a leading insurance provider on a full-time permanent basis. These positions will be remote working!

Your main duties will be:

  • To provide a professional and proactive response in assessing claims in line with policy and procedure
  • Handling all incoming and outgoing calls
  • Handle First Notification of Loss (FNOL) calls, entering relevant claims details
  • To monitor and manage claims ensuring all services are provided in a agreed timescales
  • Assessing new claims in accordance with policy terms and conditions
  • Identify and initiate any potential recoveries from 3rd parties
  • Handle any complaints in line with FCA guidelines

Skills / Experience:

  • Previous claims handling experience is essential
  • Excellent customer service and problem-solving skills
  • Strong attention to detail
  • Good communication skills both verbally and written

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)

Claims Handlers - Remote Working!
Southampton
19,500K - 21,800K PA + 1.5K Annual Bonus
Permanent

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a leading insurance provider on a full-time permanent basis. These...

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a leading insurance provider on a full-time permanent basis. These positions will be remote working!

Your main duties will be:

  • To provide a professional and proactive response in assessing claims in line with policy and procedure
  • Handling all incoming and outgoing calls
  • Handle First Notification of Loss (FNOL) calls, entering relevant claims details
  • To monitor and manage claims ensuring all services are provided in a agreed timescales
  • Assessing new claims in accordance with policy terms and conditions
  • Identify and initiate any potential recoveries from 3rd parties
  • Handle any complaints in line with FCA guidelines

Skills / Experience:

  • Previous claims handling experience is essential
  • Excellent customer service and problem-solving skills
  • Strong attention to detail
  • Good communication skills both verbally and written

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

Claims Handlers - Remote Working!
Tunbridge Wells
19,500K - 21,800K PA + 1.5K Annual Bonus
Permanent

Plus 1.5K Annual Bonus & fantastic benefits.

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a...

Plus 1.5K Annual Bonus & fantastic benefits.

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a leading insurance provider on a full-time permanent basis. These positions will be remote working!

Your main duties will be:

  • To provide a professional and proactive response in assessing claims in line with policy and procedure
  • Handling all incoming and outgoing calls
  • Handle First Notification of Loss (FNOL) calls, entering relevant claims details
  • To monitor and manage claims ensuring all services are provided in a agreed timescales
  • Assessing new claims in accordance with policy terms and conditions
  • Identify and initiate any potential recoveries from 3rd parties
  • Handle any complaints in line with FCA guidelines

Skills / Experience:

  • Previous claims handling experience is essential
  • Excellent customer service and problem-solving skills
  • Strong attention to detail
  • Good communication skills both verbally and written

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)

Claims Handlers - Remote Working!
Bournemouth
19,500K - 21,800K PA + 1.5K Annual Bonus
Permanent

Plus 1.5K Annual Bonus & fantastic benefits.

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a...

Plus 1.5K Annual Bonus & fantastic benefits.

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a leading insurance provider on a full-time permanent basis. These positions will be remote working!

Your main duties will be:

  • To provide a professional and proactive response in assessing claims in line with policy and procedure
  • Handling all incoming and outgoing calls
  • Handle First Notification of Loss (FNOL) calls, entering relevant claims details
  • To monitor and manage claims ensuring all services are provided in a agreed timescales
  • Assessing new claims in accordance with policy terms and conditions
  • Identify and initiate any potential recoveries from 3rd parties
  • Handle any complaints in line with FCA guidelines

Skills / Experience:

  • Previous claims handling experience is essential
  • Excellent customer service and problem-solving skills
  • Strong attention to detail
  • Good communication skills both verbally and written

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)

Claims Handlers - Remote Working!
Brighton
19,500K - 21,800K PA + 1.5K Annual Bonus
Permanent

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a leading insurance provider on a full-time permanent basis. These...

Are you a Claims Handler looking for a brand-new work challenge, would you like to work from home?

We are looking to recruit a number of claims handlers for a leading insurance provider on a full-time permanent basis. These positions will be remote working!

Your main duties will be:

  • To provide a professional and proactive response in assessing claims in line with policy and procedure
  • Handling all incoming and outgoing calls
  • Handle First Notification of Loss (FNOL) calls, entering relevant claims details
  • To monitor and manage claims ensuring all services are provided in a agreed timescales
  • Assessing new claims in accordance with policy terms and conditions
  • Identify and initiate any potential recoveries from 3rd parties
  • Handle any complaints in line with FCA guidelines

Skills / Experience:

  • Previous claims handling experience is essential
  • Excellent customer service and problem-solving skills
  • Strong attention to detail
  • Good communication skills both verbally and written

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)

If you have what we are looking for please send us you CV ASAP!

Customer Service Co-ordinators - Remote working!
Brighton
19,500K -20,500K PA + 1.5K Annual Bonus
Permanent

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on...

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on a full-time, permanent basis.

These positions will be remote working!

Your main duties will be:

  • Dealing with incoming calls from customers providing help and assistance
  • Providing advice and information regarding product and services
  • Upgrading and amending customer policies
  • Updating and amending customer details
  • Working in line with policy and procedures

Skills / Experience:

  • Previous call handling experience is essential
  • Great customer service skills with a professional phone manner
  • Excellent communication skill both verbally and written
  • Good keyboard skills with a high level of accuracy
  • Reliable and enthusiastic

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

There will be a requirement to work some Sundays 0900-1700.

If you have what we are looking for please send us you CV ASAP!

Customer Service Co-ordinators - Remote working!
Portsmouth
19,500K - 20,500K PA 1.5K Annual Bonus
Permanent

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on...

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on a full-time, permanent basis.

These positions will be remote working!

Your main duties will be:

  • Dealing with incoming calls from customers providing help and assistance
  • Providing advice and information regarding product and services
  • Upgrading and amending customer policies
  • Updating and amending customer details
  • Working in line with policy and procedures

Skills / Experience:

  • Previous call handling experience is essential
  • Great customer service skills with a professional phone manner
  • Excellent communication skill both verbally and written
  • Good keyboard skills with a high level of accuracy
  • Reliable and enthusiastic

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

There will be a requirement to work some Sundays 0900-1700.

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)

If you have what we are looking for please send us you CV ASAP!

Customer Service Co-ordinators - Remote working!
Tunbridge Wells
19,500K 20,500K PA + 1.5K Annual Bonus
Permanent

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on...

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on a full-time, permanent basis.

These positions will be remote working!

Your main duties will be:

  • Dealing with incoming calls from customers providing help and assistance
  • Providing advice and information regarding product and services
  • Upgrading and amending customer policies
  • Updating and amending customer details
  • Working in line with policy and procedures

Skills / Experience:

  • Previous call handling experience is essential
  • Great customer service skills with a professional phone manner
  • Excellent communication skill both verbally and written
  • Good keyboard skills with a high level of accuracy
  • Reliable and enthusiastic

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

There will be a requirement to work some Sundays 0900-1700.

If you have what we are looking for please send us you CV ASAP!

Customer Service Co-ordinators - Remote working!
Winchester
19,500K - 20,500K PA + 1.5K Annual Bonus
Permanent

Plus 1.5K Annual Bonus & fantastic benefits.

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a...

Plus 1.5K Annual Bonus & fantastic benefits.

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on a full-time, permanent basis.

These positions will be remote working!

Your main duties will be:

  • Dealing with incoming calls from customers providing help and assistance
  • Providing advice and information regarding product and services
  • Upgrading and amending customer policies
  • Updating and amending customer details
  • Working in line with policy and procedures

Skills / Experience:

  • Previous call handling experience is essential
  • Great customer service skills with a professional phone manner
  • Excellent communication skill both verbally and written
  • Good keyboard skills with a high level of accuracy
  • Reliable and enthusiastic

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

There will be a requirement to work some Sundays 0900-1700.

All equipment provided (PC / Screen / Keyboard & Mouse / Smartphone / Headset)

If you have what we are looking for please send us you CV ASAP!

Customer Service Co-ordinators - Remote working!
Southampton
19,500K-20,500K PA + 1.5K Annual Bonus
Permanent

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on...

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on a full-time, permanent basis.

These positions will be remote working!

Your main duties will be:

  • Dealing with incoming calls from customers providing help and assistance
  • Providing advice and information regarding product and services
  • Upgrading and amending customer policies
  • Updating and amending customer details
  • Working in line with policy and procedures

Skills / Experience:

  • Previous call handling experience is essential
  • Great customer service skills with a professional phone manner
  • Excellent communication skill both verbally and written
  • Good keyboard skills with a high level of accuracy
  • Reliable and enthusiastic

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

There will be a requirement to work some Sundays 0900-1700.

If you have what we are looking for please send us you CV ASAP!

Customer Service Co-ordinators - Remote working!
Bournemouth
19,500K - 20,500K PA + 1.5K Annual Bonus
Permanent

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on...

Are you looking for a brand-new work challenge, would you like to work from home?

Commencing in October 2021!

We are looking to recruit a number of customer service staff for a leading insurance provider on a full-time, permanent basis.

These positions will be remote working!

Your main duties will be:

  • Dealing with incoming calls from customers providing help and assistance
  • Providing advice and information regarding product and services
  • Upgrading and amending customer policies
  • Updating and amending customer details
  • Working in line with policy and procedures

Skills / Experience:

  • Previous call handling experience is essential
  • Great customer service skills with a professional phone manner
  • Excellent communication skill both verbally and written
  • Good keyboard skills with a high level of accuracy
  • Reliable and enthusiastic

Hours of Work:

35 hours per week – on a shift pattern 5 days per week

Shifts are between 0800 and 2000 Monday to Saturday e.g., 0800-1600 / 0900-1700 / 1000-1800 / 1100-1900 / 1200-2000.

There will be a requirement to work some Sundays 0900-1700.

If you have what we are looking for please send us you CV ASAP!

Office Administrator -- Part-time
Uckfield
Up to 20K pro-rata PA
Permanent

This is a part-time permanent role working Monday to Friday 0900-1300.

Main Duties

  • Working as part of a small and friendly team
  • Answering the phone and dealing with client queries
  • Diary management, arranging internal &...

This is a part-time permanent role working Monday to Friday 0900-1300.

Main Duties

  • Working as part of a small and friendly team
  • Answering the phone and dealing with client queries
  • Diary management, arranging internal & external meetings
  • Updating the database with client information
  • Producing and sending documents and correspondence
  • Assisting senior team members as required

Skills / Experience

  • Previous admin / office experience essential
  • Good organisational ability
  • A good working knowledge of MS Word and MS Excel
  • Accurate keyboard skills
  • Good attention to detail
  • Professional phone manner

This role will initially be based near Uckfield but will relocate to Sevenoaks in 6-8 months time.

Interested candidates will need to be able to travel to the Sevenoaks office in the future!

On-site car parking available.

Customer Support Executive
Croydon, Surrey
20,797K PA + 1.5K Bonus + Bens
Permanent

This will be a great opportunity to join a prestigious organisation in Croydon and become part of a successful team!

The role

  • Answer inbound calls within agreed timelines, responding to customer enquiries
  • Respond to written...

This will be a great opportunity to join a prestigious organisation in Croydon and become part of a successful team!

The role

  • Answer inbound calls within agreed timelines, responding to customer enquiries
  • Respond to written customer communications, using both templated and freestyle email communication
  • Maintain accurate details of conversations
  • Provide advice and information

The person

  • Previous call handling experience essential
  • A good level of numeracy and literacy
  • Accurate keyboard skills
  • Excellent communication skills, verbally / written
  • Good problem solving skills

Hours

35 hours per week - Monday to Friday (0800-1600 / 0900-1700 / 1000-1800)

Customer Service Advisers
Croydon, Surrey
22,710K PA + 1.5K Annual Performance Bonus - OTE 25K+
Permanent

STARTING 9TH OF AUGUST 2021!

This is a fantastic opportunity to join a prestigious organisation and become part of a professional customer service team!

On top of the salary there is an annual performance bonus, shift...

STARTING 9TH OF AUGUST 2021!

This is a fantastic opportunity to join a prestigious organisation and become part of a professional customer service team!

On top of the salary there is an annual performance bonus, shift allowances and enhanced overtime rates.

The role:

  • You will be responsible for managing incoming and outgoing calls to customers and contacts
  • Handling customer queries in supportive and empathetic manner
  • You will be organising and co-ordinating customer assistance
  • Working in line with job deadlines and following procedures
  • Updating customer records accurately

Skills / Experience:

  • Previous experience of providing customer service over the phone in a professional capacity
  • Be enthusiastic, reliable with a passion for delivering a high level of customer service
  • Excellent communication skills both verbal and written with a high level of numeracy and literacy
  • Competent IT and data entry skills with good attention to detail

Hours of work

This role is based on a shift pattern (Monday - Sunday) including Bank Holidays.

Working 35 hours per week with shifts that start as early as 0630 and shifts that finish at midnight.

For any shift that finished at 2300 / 0000 an additional £10-£15 will be paid.

After 6 months there will be the requirement to work overnight shifts for which an additional payment of £55 per night will be paid.

Please only apply if you are completely flexible on these working hours.

Customer Service Administrators
Bromley, Kent
20K-23K + Company Bonus
Permanent

We are looking for candidates with great communication and customer service skills for a well established organisation in Bromley, Kent.

Working as part of a team, you will be providing support to customers over the phone and via email in a busy...

We are looking for candidates with great communication and customer service skills for a well established organisation in Bromley, Kent.

Working as part of a team, you will be providing support to customers over the phone and via email in a busy working environment.

Interested candidates will have current / previous office based customer service experience, a high level of numeracy and literacy with a friendly phone manner. You will also possess confident keyboard skills with great attention to detail.

Office working hours are Monday to Friday - 35 hours per week. (NO weekend, evening or bank holiday working required).

Customer Service Administrators
Bromley, Kent
21K to 23K PA
Permanent

+ Annual Company Bonus

These are full-time permanent positions working Monday to Friday 0830 to 1615 and 0930 to 1715.

We are looking for enthusiastic candidates with solid customer service and administration skills to join a busy, well...

+ Annual Company Bonus

These are full-time permanent positions working Monday to Friday 0830 to 1615 and 0930 to 1715.

We are looking for enthusiastic candidates with solid customer service and administration skills to join a busy, well established organisation in Bromley.

The role will involve speaking to customers over the phone and helping them with their queries and concerns. Updating accounts, processing payments on the systems and providing general support in the department.

Interested candidates will have a good level of numeracy and literacy, excellent customer service skills and confident IT skills.

Excellent benefits and flexible start and finish times!

(No weekends / evenings or bank holiday working).